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Alienware Aurora R9 User Manual

Alienware Aurora R9
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Alienware Aurora R9
Service Manual
Regulatory Model: D23M
Regulatory Type: D23M002

Table of Contents

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Alienware Aurora R9 Specifications

General IconGeneral
Operating SystemWindows 10 Home or Pro
Processor Options9th Gen Intel Core i5, i7, i9
Graphics OptionsNVIDIA GeForce GTX 1650, RTX 2070, RTX 2080; AMD Radeon RX 5700
Memory OptionsUp to 64GB DDR4
Power Supply850W
Cooling SystemAir Cooling or Liquid Cooling
ChipsetIntel Z370
Front Ports1x Headphone, 1x Microphone, 1x USB 3.1 Gen 1 Type-C
Rear Ports1x USB 3.1 Gen 2 Type-C, 1x RJ-45 Ethernet
Dimensions222.8 mm
Weight17.8 kg
Storage OptionsUp to 2TB M.2 PCIe NVMe SSD + Up to 2TB 7200RPM SATA 6Gb/s

Summary

Alienware Aurora R9 Service Manual

Notes, Cautions, and Warnings

Working Inside Your Computer

Safety Instructions

Guidelines to protect your computer from potential damage and ensure personal safety.

ESD Protection

Measures to prevent damage from static electricity to sensitive components.

ESD Field Service Kit

ESD Field Service Kit Components

Details the essential parts included in a standard ESD field service kit.

Transporting Sensitive Components

Lifting Equipment Guidelines

After Working Inside Your Computer

Removing and Installing Components

Computer Internal View

Diagram identifying key internal components of the computer.

System Board Components

Recommended Tools

Screw List

Left-Side Cover

Removing the Left-Side Cover

Step-by-step instructions for detaching the left side panel of the computer.

Installing the Left-Side Cover

Step-by-step instructions for reattaching the left side panel of the computer.

Top Cover

Removing the Top Cover

Procedure for removing the top panel of the computer chassis.

Installing the Top Cover

Right-Side Cover

Removing the Right-Side Cover

Instructions for detaching the right side panel of the computer.

Installing the Right-Side Cover

2.5-inch Hard Drive

Removing the 2.5-inch Hard Drive

Steps to safely remove a 2.5-inch hard drive from its bay.

Installing the 2.5-inch Hard Drive

3.5-inch Hard Drive

Removing the 3.5-inch Hard Drive

Instructions for removing a 3.5-inch hard drive from the computer.

Installing the 3.5-inch Hard Drive

2.5-inch Hard-Drive Cage

Removing the 2.5-inch Hard-Drive Cage

Procedure to detach the 2.5-inch hard drive mounting cage.

Installing the 2.5-inch Hard-Drive Cage

3.5-inch Hard-Drive Cage

Removing the 3.5-inch Hard-Drive Cage

Procedure to detach the 3.5-inch hard drive mounting cage.

Installing the 3.5-inch Hard-Drive Cage

460 W Power-Supply Unit

Removing the 460 W Power-Supply Unit

Instructions for removing the 460W power supply unit from the chassis.

Installing the 460 W Power-Supply Unit

850 W Power-Supply Unit

Removing the 850 W Power-Supply Unit

Instructions for removing the 850W power supply unit from the chassis.

Installing the 850 W Power-Supply Unit

Right Tron-Light Board

Removing the Right Tron-Light Board

Procedure to detach the right side lighting component from the chassis.

Installing the Right Tron-Light Board

Processor Liquid-Cooling Assembly

Removing the Processor Liquid-Cooling Assembly

Steps to detach the processor liquid-cooling system from the motherboard.

Installing the Processor Liquid-Cooling Assembly

Coin-Cell Battery

Removing the Coin-Cell Battery

Procedure to remove the coin-cell battery from the system board.

Installing the Coin-Cell Battery

Memory Modules

Removing the Memory Modules

Instructions for safely removing RAM modules from the memory slots.

Installing the Memory Modules

Solid-State Drive

Removing the Solid-State Drive

Steps to safely remove an M.2 solid-state drive from its slot.

Installing the Solid-State Drive

Single-Graphics Card

Removing the Single-Graphics Card

Procedure to remove a single graphics card from its PCIe slot.

Installing the Single-Graphics Card

Dual-Graphics Card

Removing the Dual-Graphics Card

Procedure to remove dual graphics cards from their PCIe slots.

Installing the Dual-Graphics Card

Front Bezel

Removing the Front Bezel

Instructions for detaching the front panel of the computer chassis.

Installing the Front Bezel

Top Bezel

Removing the Top Bezel

Procedure to detach the top bezel from the computer chassis.

Installing the Top Bezel

Bottom Cover

Removing the Bottom Cover

Procedure to detach the bottom cover from the computer chassis.

Installing the Bottom Cover

Processor Fan and Heat-Sink Assembly

Removing the Processor Fan and Heat-Sink Assembly

Steps to detach the processor fan and heat-sink assembly from the system board.

Installing the Processor Fan and Heat-Sink Assembly

Processor

Removing the Processor

Procedure to remove the CPU from its socket on the system board.

Installing the Processor

Procedure to install the CPU into its socket on the system board.

Wireless Card

Removing the Wireless Card

Procedure to detach the wireless network card from its slot.

Installing the Wireless Card

Antennas

Removing the Antennas

Procedure to detach the antenna cables and modules from the chassis.

Installing the Antennas

Front I/O-Panel

Removing the Front I/O Panel

Procedure to detach the front panel input/output connectors from the front bezel.

Installing the Front I/O-Panel

Front-Chassis Fan

Removing the Front-Chassis Fan

Procedure to detach the front chassis fan from the computer case.

Installing the Front-Chassis Fan

Top-Chassis Fan

Removing the Top-Chassis Fan

Procedure to detach the top chassis fan from the computer case.

Installing the Top-Chassis Fan

Power-Button Board

Removing the Power-Button Board

Procedure to detach the power button module from the front bezel.

Installing the Power-Button Board

Procedure to attach the power button module to the front bezel.

System Board

Removing the System Board

Procedure to detach the system board from the computer chassis.

Installing the System Board

Entering Service Tag in BIOS Setup

Device Drivers

Operating Systems Supported

Lists supported operating systems for driver installation.

Downloading Audio Driver

Steps to download and install the audio driver for the computer.

Downloading Graphics Driver

Steps to download and install the graphics driver for the computer.

Downloading USB Driver

Steps to download and install the USB driver for the computer.

Downloading WiFi Driver

Downloading Media-Card Reader Driver

Steps to download and install the media-card reader driver.

Downloading Chipset Driver

Steps to download and install the chipset driver for the computer.

Downloading Network Driver

Steps to download and install the network driver for the computer.

System Setup

Entering BIOS Setup Program

Procedure to access the computer's BIOS setup utility.

Navigation Keys

Description of keys used for navigating the BIOS setup interface.

Boot Sequence Configuration

How to change the computer's boot device order.

System Setup Options

Clearing CMOS Settings

Clearing Forgotten Password

Troubleshooting

ePSA Diagnostics Overview

Overview of the hardware diagnostic tool embedded in the BIOS.

Running ePSA Diagnostics

Steps to initiate and run the ePSA hardware diagnostic tests.

System Diagnostic Lights

Interpreting power LED flash patterns for system status and errors.

Recovering Operating System

Flashing BIOS via USB Key

Flashing the BIOS

WiFi Power Cycle

Flea Power Release

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