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AltumView Sentinare User Manual

AltumView Sentinare
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Sentinare Smart Activity Sensor
User Manual
Mar. 24, 2022

Table of Contents

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AltumView Sentinare Specifications

General IconGeneral
Range5 meters
ConnectivityWi-Fi, Bluetooth
CompatibilityiOS, Android
Field of View120°
Power5V DC
StorageCloud

Summary

Installation and General Information

Introduction

Overview of the Sentinare smart activity sensor system and its applications.

Installing iOS App from Apple App Store

Steps to download and install the Sentinare App on iOS devices from the App Store.

Installing Android App

Steps to download and install the Sentinare App on Android devices.

Installing the Sentinare Sensor

Instructions for mounting and positioning the Sentinare activity sensor for optimal performance.

Disclaimers, Limitations and Known Issues

Important notes on product limitations, disclaimers, and known issues affecting performance.

Troubleshooting

Guidance on resolving common issues with the Sentinare sensor and app, including known problems.

Technical Support

Contact information and procedures for obtaining technical assistance for the Sentinare system.

User Account Management

Signing Up

Steps to create a new user account for the Sentinare system via the mobile app.

Login

Instructions for logging into an existing Sentinare user account using email and password.

Room Management

List of Rooms

How to view, create, and manage rooms within the Sentinare account to organize sensors.

Device Management

Add a Device

Step-by-step guide to adding a new Sentinare sensor to your account and room.

Device Streaming and Setting

How to view sensor streams, configure settings, and manage device features.

Rename Device

How to change the name of an added Sentinare sensor for easier identification.

Refresh Display

Method to refresh the sensor's streaming window if stick figures are not displayed automatically.

Voice Call

How to initiate and conduct two-way voice calls using the Sentinare sensor and app.

Setup WiFi

Procedure to connect the Sentinare sensor to a WiFi network via the app.

Calibration

Process to calibrate the sensor for accurate floor detection and fall detection.

Region of Interest (ROI)

How to define specific areas (Entrance, Exit, Restricted) for monitoring within the sensor's view.

View Recordings

How to access and play back recorded stick figure activities from the sensor.

Updating Firmware

Guide to upgrading the Sentinare sensor's firmware to the latest version.

Restart

How to restart or reboot the Sentinare activity sensor.

Change Room

Procedure to move a Sentinare sensor to a different room within the app.

Remove Device

Steps to remove a Sentinare sensor from an account, including handling online and offline scenarios.

Privacy Mode

How to enable privacy mode to obscure sensitive details in the background image.

Upside-Down Installation

Instructions for installing the sensor upside-down and configuring the app accordingly.

Delay Fall Alert

How to configure the delayed alert feature for fall detection events.

Hand Waving Detection and Sensitivity

Setting up and adjusting sensitivity for the hand-waving gesture detection feature.

Advanced Settings

Accessing and configuring advanced device settings like recording length and IP address.

Factory Reset

Procedures for performing a factory reset on the Sentinare sensor via the app or physically.

Configuring Night Vision

How to control and configure the sensor's night vision capabilities.

LED Green Light

Information on the green LED indicator for normal operation status.

Alert Sound

How to enable or disable alert sounds for detected events.

Stick Figure Recording

Turning the stick figure recording feature on or off for server storage.

HDMI Output (Cypress Only)

How to use HDMI output for displaying sensor data on a TV (Cypress models only).

Local Video Recording (Cypress Only)

Using an SD card for local video recording on Cypress sensors.

Meanings of LED Colors

Explanation of the different LED color codes and their meanings for device status.

People Management

Manage Person Groups

How to create and manage groups for people being monitored by the Sentinare system.

Add Person

Steps to add a new person to the system, including capturing their image.

Person Information

How to view, edit, and manage detailed information, alerts, and recordings for each person.

Alerts

Alerts

How to view, understand, and resolve alerts generated by the Sentinare sensor.

Managing False Alarms

Strategies for identifying and managing false alarms to improve system accuracy.

Fall Risk Assessment

Introduction

Overview of Sentinare's fall risk assessment capabilities using the Morse Scale.

Morse Fall Risk Assessment Scale

How to perform a fall risk assessment using the Morse Scale criteria.

Gait Analysis

Procedure for assessing a person's gait quality as part of the fall risk assessment.

Final Morse Fall Risk Scale

How the total score from the Morse Scale is categorized and interpreted.

Dashboard

View Visits

How to view and manage entrance/exit records and visitor activity.

Account Settings

Profile

How to manage user profile details like name, email, and password.

Purchase Subscription

Information on available subscription plans and how to upgrade.

Push Notification Status

How to enable or disable push notifications for alerts from the Sentinare app.

Duplicate Alert Prevention

Configuring settings to prevent frequent or duplicate alerts from a room.

Alert History

How to access and review the historical log of alerts generated by the system.

Link Alexa Together (US Server Only)

Instructions for integrating the Sentinare sensor with Amazon Alexa for emergency response.

Invite Secondary User

How to invite additional users to an account with limited access.

Dark Mode

Option to switch the app's user interface between normal and dark modes.

App Version

Information about the current app version and checking for updates.

Terms of Services

Accessing the user agreement and terms for using the Sentinare service.

Switch Account

How to manage and switch between multiple user accounts within the app.

Log Out

Procedure for logging out of the Sentinare application.

Delete Account

Steps to delete a user account and associated data.

Provide Feedback

How to send feedback or suggestions to the Sentinare support team.

Sentinare Web Hub

Rooms

Navigating and managing rooms via the Sentinare Web Hub interface.

People

Viewing and managing people information through the Sentinare Web Hub.

Alerts

Accessing and filtering alerts from the Sentinare Web Hub.

Select Streams

Selecting and viewing real-time streams from multiple sensors via the Web Hub.

Visits

Viewing and managing entrance/exit records through the Sentinare Web Hub.

API for Third-Party Integration

OAuth 2.0 Credentials

How to create and manage OAuth 2.0 credentials for API integration.