Version 1.10 ©Copyright 2020, Ambient LLC. All Rights Reserved. Page 56
Figure 46
2. Clean the solar radiation sensor and solar panel every 3 months with damp cloth.
3. Replace batteries every 1-2 years. If left in too long, the batteries may leak due to environmental challenges. In
harsh environments, inspect the batteries every 3 months (when cleaning the solar panel).
4. When replacing the batteries, apply a corrosion preventive compound on the battery terminals, available at
Amazon and most hardware stores.
5. In snowy environments, spray the top of the weather station with anti-icing silicon spray to prevent snow build
up.
10. Troubleshooting Guide
If your question is not answered here, you can contact us as follows:
1. Online Support: https://ambientweather.net/product/ws-5000
2. Email Support: support@ambientweather.com
3. Technical Support: 480-346-3380 (M-F 8am to 4pm Arizona Time)
Reset the sensor array. Press the reset button as described in Error! Reference source
not found., #12.
With an open-ended paperclip, press the reset button for 3 seconds to completely discharge
the voltage.
Take out the batteries and wait one minute, while covering the solar panel to drain the
voltage.
Put batteries back in and resync the tablet with the sensor array about 10 feet away.
The LED next to the battery compartment will flash every 5 seconds. If the LED is not
flashing every 5 seconds…
Replace the batteries in the outside sensor array.
If the batteries were recently replaced, check the polarity. If the sensor is flashing every 5
seconds, proceed to the next step.
There may be a temporary loss of communication due to reception loss related to
interference or other location factors,
or the batteries may have been changed in the sensor array and the tablet has not been
reset. The solution may be as simple as powering down and up the tablet (remove AC
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