What to do if my Apex Digital Control Unit is showing Error E101-02?
If your device displays error E101-02, check if the blower connects to the mainboard properly. If the problem persists, try replacing the blower. If it still remains, the mainboard may need replacement.
What to do if my Apex Digital iX Control Unit is showing Error E100-002?
If the device shows error code E100-002, restart it. After restarting, enter the Setting mode and select About to verify if the software version is displayed. If the problem persists, the 4G module may need to be replaced.
What to do if my Apex Digital iX is showing Error E101-01?
If error E101-01 is displayed, first reset the device. If the problem remains, the mainboard may need to be replaced.
What to do if the buttons or dial on my Apex Digital iX Control Unit do not work?
If the buttons or dial are not working, remove the dial and reconnect it. If the problem persists, the dial may need to be replaced.
What to do if my Apex Digital Control Unit is showing Error 001?
If Error 001 is displayed on your Apex Digital Control Unit, do not remove the humidifier during treatment. If the humidifier is already removed, reconnect the heated humidifier and restart the device.
What to do if my Apex Digital Control Unit therapy data has not been sent to my care provider?
If your therapy data hasn't been sent to your care provider, ensure the device is in an area with good wireless coverage, such as a bedside table, and that the wireless icon is on. Also, check for any new or disconnected items interfering with your IT network. Make sure Airplane Mode is turned off. You can also try re-plugging the device to automatically re-upload the data.
What to do if my Apex Digital iX Control Unit is showing Error 003?
If Error 003 appears, do not remove the SD card while data is being processed. Reinsert the SD card and ensure it remains in place until the process is complete.
What causes water leakage in my Apex Digital iX Control Unit?
Water leakage can be caused by the water chamber not being properly assembled. Remove the water chamber, pour out the water, and reassemble it, ensuring it closes securely. Fill the water to the maximum line and check if the leak persists. If it does, the water chamber may be worn out and need replacement.
What to do if my Apex Digital iX is showing Error 002?
If Error 002 is displayed, verify the SD card format is FAT32. Also, ensure the SD card is properly inserted into the slot and has sufficient capacity. If the problem persists, consider replacing the SD module.
Why is the illuminator under the LCD of my Apex Digital iX Control Unit not on?
If the illuminator under the LCD is not on, the device may be in sleep mode. Ensure the power cord is plugged in, then press any button or dial to turn the LCD on. If the problem persists, it may be due to LCD failure, consider replacing the mainboard or LCD.
General| Brand | Apex Digital |
|---|---|
| Model | iX Series |
| Category | Control Unit |
| Language | English |
Explanation of special statements for operating and maintenance procedures.
Procedure for cleaning the device exterior and internal circuit parts.
Instructions for daily cleaning of the humidifier and its water chamber.
Guidelines for cleaning the air tubing, including checking for wear.
Procedure to separate the top cover from the device by removing bottom screws.
Steps for removing and replacing the LCD display module on the iX Auto model.
Instructions for removing and installing the mainboard for the iX Fit model.
Procedure for removing and installing the 4G and SD module board.
Steps for disassembling and removing the blower and air path module on iX Fit.
Steps for removing and installing the Wi-Fi board on iX Sense and iX Auto models.
Procedure for disassembling and removing the DC jack cable.
Steps for disassembling and installing the PCBA mainboard of the heated humidifier.
Procedure to calibrate pressure after replacing electronic components on iX Fit/Sense.
Steps to perform a pressure test to verify calibration on iX Fit/Sense models.
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