What to do if my Apex Digital iX Control Unit is showing Error 006?
If your device displays Error 006, ensure the cellular setting is turned on. If the signal remains weak, try replacing the 4G SIM card. Also, verify that the antenna connects to the 4G module board. If the problem persists, replace the 4G module board.
What to do if my Apex Digital iX Control Unit is showing Error 004?
If Error 004 appears, first, move the device closer to the wireless access point (AP). Ensure the device is in an area with good wireless coverage, like a bedside table, and that the wireless icon is on. If the problem persists, check the connection of the flat flexible cable. If it still remains, replace the Wi-Fi module.
What to do if my Apex Digital iX is showing Error 005?
If you see Error 005, make sure airplane mode is turned off. Also, ensure there have been no changes to your IT-network configuration. If the issue continues, check the connection of the FFC cable.
What to do if my Apex Digital iX Control Unit is delivering air slowly?
If the air delivery is slow, check the ramp time setting. Also, ensure the filter is clean and change it regularly if it's dirty. Verify that the blower's wire harness is properly connected to the main board. If the issue persists, consider replacing the blower.
How to fix air leaking from around the mask, tubing, or device of my Apex Digital iX?
To address air leaks, first, inspect the tubing for damage and replace it if necessary. Ensure the tubing is correctly and firmly connected to both the air outlet on the device and the mask. Verify that the heating humidifier and water chamber are properly assembled. Also, make sure the mask is properly connected and worn correctly.
What causes condensation in the mask or tubing of my Apex Digital iX Control Unit, and how to fix it?
Condensation in the mask or tubing can occur if the humidifier level is too high; adjust to a lower temperature setting. Also, ensure the operating environment is suitable by removing air conditioners from the vicinity or maintaining a room temperature near 25°C. Finally, adjust the heated tubing setting to reduce condensation to a comfortable level.
What to do if my Apex Digital iX displays no display or incorrect display?
If there is no display or an incorrect display, check if the power cord is connected to the power socket. If it is, the issue may be due to LCD or controlled PCB failure, in this case replace the LCD. If the problem persists, replace the mainboard.
Why is my Apex Digital iX showing 'Low P icon'?
The 'Low P icon' may appear if the mask isn't properly fitted. Make sure the mask fits securely on your face. Also, check the tubing for any damage and ensure it's properly connected. Inspect the pressure and flow sensor tubes to confirm they are correctly connected.
Why is there no air flow through the mask of my Apex Digital iX?
If there's no air flow through the mask, first, check that the power cord is properly connected and the device is turned on. Next, ensure the heated tubing is correctly connected. Finally, check for and unblock any obstructions in the air tubing.
General| Brand | Apex Digital |
|---|---|
| Model | iX Series |
| Category | Control Unit |
| Language | English |
Explanation of special statements for operating and maintenance procedures.
Procedure for cleaning the device exterior and internal circuit parts.
Instructions for daily cleaning of the humidifier and its water chamber.
Guidelines for cleaning the air tubing, including checking for wear.
Procedure to separate the top cover from the device by removing bottom screws.
Steps for removing and replacing the LCD display module on the iX Auto model.
Instructions for removing and installing the mainboard for the iX Fit model.
Procedure for removing and installing the 4G and SD module board.
Steps for disassembling and removing the blower and air path module on iX Fit.
Steps for removing and installing the Wi-Fi board on iX Sense and iX Auto models.
Procedure for disassembling and removing the DC jack cable.
Steps for disassembling and installing the PCBA mainboard of the heated humidifier.
Procedure to calibrate pressure after replacing electronic components on iX Fit/Sense.
Steps to perform a pressure test to verify calibration on iX Fit/Sense models.
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