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General| Wi-Fi Standard | Wi-Fi 6 (802.11ax) |
|---|---|
| USB Ports | 1 x USB 3.0 |
| Processor | Quad-Core |
| Flash Memory | 256 MB |
| MU-MIMO | Yes |
| OFDMA | Yes |
| Beamforming | Yes |
| Mesh Networking | Yes |
| Frequency Bands | 2.4 GHz and 5 GHz |
| Memory | 512 MB |
| Security | WPA3 |
| Weight | 2.2 pounds |
Lists all items included in the SURFboard mAX product package.
Illustrates and labels the physical ports on the mAX unit for connectivity.
Explains the different LED indicator states and their meanings for the mAX device.
Provides guidance and troubleshooting tips for using the SURFboard Central mobile application.
Instructions for obtaining the ARRIS SURFboard Central app from app stores.
Steps to register and verify a new user account for the ARRIS SURFboard mobile app.
Guides the user through the initial setup and configuration of the SURFboard mAX router.
Steps to establish an internet connection for your mAX router and check firmware updates.
Instructions for setting the Wi-Fi network name (SSID) and establishing a secure password.
Steps to connect various devices to your new SURFboard mAX Wi-Fi network.
Guides the user through the installation and initial configuration of a satellite unit.
Steps to establish an internet connection for the satellite unit and register it with your account.
Overview of the Home screen, router/satellite status, and connected device information.
Instructions for renaming connected devices and adjusting the brightness of unit LEDs.
Managing network settings, including enabling and configuring a guest Wi-Fi network.
Guidance on how to run and interpret speed tests for network performance.
Setting up parental controls, creating user profiles, and defining access schedules.
Steps to expand network coverage by adding more mAX satellite units.
Accessing help resources, product information, and managing account settings.
Essential safety precautions and regulatory compliance information for device usage.
Statements and regulations pertaining to FCC and Industry Canada certifications.
Technical details on wireless capabilities and the legal terms for software usage.
Information regarding data privacy practices and the product's warranty coverage.
How to reach ARRIS for technical assistance through various contact methods.
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