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7.0 TROUBLESHOOTING
7.1 Instrument Diagnostics Menu
The Diagnostics Menu is used to access specific systems performance
checks. These diagnostics are useful when performed in conjunction with
the corrective action outlined in the Troubleshooting Guide, or when
working with Artel Technical Support. Contact Technical Support at 888-
406-3463.
7.1.1 Access the Diagnostics Menu at the Main Menu by pressing NO or
MENU SCROLL, until the following prompt appears:
Main Menu
Instr. Diagnostics?
Press YES.
7.1.2 The Diagnostics Menu offers the following options:
Instr. Serial No.? This entry is simply for convenience to
display the instrument serial number
without turning the instrument over (the
instrument serial number is on a label
on the bottom of the instrument), or
searching for a Printout (it is near the
bottom of most Printouts).
Software Ver. No.? This entry is also for convenience to
determine the software version number
without removing the back cover (the
software version number is on a label on
the program memory card), or searching
for a Printout (it is near the bottom of
most Printouts).
Hdw. Config. Code? This entry will only appear if the
instrument has factory installed firmware
version 7A2.200 or later. It displays
information regarding the instrument
hardware configuration in four two-
character blocks separated by dashes
(e.g. XX-XX-XX-XX). Knowing the
Hardware Configuration Code will help
Artel Technical Support personnel in
diagnosing an instrument problem.
Test Lamp? This entry allows the user to determine:
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