Plus4YouTS
User Manual
59 of 216
Problem Cause Action
WATER IS LEAKING
FROM THE MACHINE
• The tray is not draining.
• The drain pipe is broken, has detached, or the
water ow is obstructed.
• Check the sewer drain.
• Check and restore the drain pipe connection to
the tray.
THE COFFEE IS TOO HOT
OR TOO COLD
Electrical system or hydraulic system fault. Turn off the machine and call out the Technician.
COFFEE DISPENSING
TOO FAST
The coffee has been ground too coarsely. Adjust the coffee grinding.
COFFEE DISPENSING
TOO SLOWLY
The coffee has been ground too nely. Adjust the coffee grinding.
THE COFFEE GROUNDS ARE WET
• The dispensing group is dirty.
• The dispensing group is too cold.
• The coffee has been ground too nely.
• The coffee is too old.
• Wash the group with the blind lter.
• Wait for the group to fully heat up.
• Adjust the coffee grinding.
• Replace with fresh coffee.
THE DISPLAY INDICATES
NON-COMPLIANT PRESSURE
Hydraulic system fault. Turn off the machine and call out the Technician.
COFFEE GROUNDS FOUND
IN CUPS
• The lter holder is dirty.
• The lter holes are worn.
• The coffee has not been ground evenly.
• Clean the lter holder.
• Replace the lter.
• Adjust the grind as appropriate.
THE CUP IS DIRTY WITH
COFFEE SPLASHES
• The coffee has been ground too coarsely.
• The lter's edge is damaged.
• Adjust the coffee grinding.
• Replace the lter.
• THE LEDS OF ALL THE
PUSHBUTTON PANELS
ARE FLASHING
After a few minutes the water stops being
automatically lled.
• The timeout device has cut in.
• There is no water in the mains.
• Turn the machine off and then back on.
• Open the water mains valve.
• THE COFFEE IS NOT BEING
DISPENSED CORRECTLY
• THE COFFEE DOSE
IS NOT CORRECT
• THE DOSE BUTTON
LED IS FLASHING
The coffee has been ground too nely. Adjust the coffee grinding.
THE ELECTRONIC SYSTEM
HAS SHUTDOWN
Electrical system or hydraulic system fault. Turn off the machine and call out the Technician.
WATER IS LEAKING
FROM THE PUMP
Pump fault. Turn off the machine and call out the Technician.
THE PUMP IS NOISY Pump fault. Turn off the machine and call out the Technician.
THE MOTOR STOPS
SUDDENLY OR THE THERMAL
PROTECTOR IS TRIGGERED
BY A POWER OVERLOAD
Pump fault. Turn off the machine and call out the Technician.
THE PUMP IS WORKING BELOW
THE NOMINAL FLOW RATE
Pump fault. Turn off the machine and call out the Technician.