Syn248 Installation and Configuration Guide Back to Contents
System Configuration 43
To customize a menu:
1. Click System Settings, then Auto Attendant. The Day Menu appears.
2. Click to record a menu voice prompt. The Auto Attendant Voice
Prompts screen appears. See “Auto Attendant Voice Prompts” on page 45.
3. Set Enable Direct Dial. Enabling Direct Dial allows callers to directly dial extensions
by entering an extension number after reaching the Auto Attendant.
4. Select Enable Operator. Enabling the operator allows callers to press zero (0) to
reach the operator. (The default operator extension is 200.) When Enable Operator
is On, callers cannot press 0 for other actions.
5. Set the dial key values. Program an action for each digit as needed by selecting the
action from each digit’s drop-down list.
If you assign dial key values that are the same as the first digit of any
extension (2, for example), callers will be unable to directly dial those
extensions. Instead, they will be connected to the menu action associated
with that key value.
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