ATEL V810 Series
V810A Data User Manual
V6.1, January 3, 2023
then release. Your V810A will perform the reset and restart automatically.
3. How long is the backup battery life of the V810A?
Talk usage time on backup batteries is approximately (up to) 2 hours and 40 minutes and
standby time is approximately 32 hours. Actual values can vary with environmental
conditions, connectivity, and other usage-related circumstances.
4. Why can’t I connect to the internet?
If you cannot connect to the internet, try the following suggestions:
a) Make sure you are connected to your V810A with the correct Hotspot Wi-Fi SSID
and password.
b) Make sure the SIM card is inserted properly in the spring-loaded sim card slot.
c) Contact your service provider to make sure your SIM subscription plan is active.
Note: Hotspot service plan may be required.
5. Where do I find the Hotspot Wi-Fi network name (SSID) and password?
The Hotspot Wi-Fi network name (SSID) and password can be found on your V810A LCD
Display and on the device label (under the battery holder).
6. How do I perform a Factory Reset via the Online Device Management
Portal?
Connect to your V810A Hotspot Wi-Fi and then launch the Online Portal (http://192.168.0.1).
Select About > Backup and Restore, click on Restore Factory Defaults.
7. Why can’t I connect to Wi-Fi after changing the Wi-Fi password?
Yo u r W i -Fi devices save the previously used Wi-Fi names associated with the passwords
used to access the Wi-Fi name. When you change the Wi-Fi password only for your V810A
and keep the same Wi-Fi Name, the devices try to connect to your V810A using the Wi-Fi
name and previous Wi- Fi password saved, causing Wi-Fi authentication error.
To r es ol ve t he i ss ue , from your device Wi-Fi settings, try “Forget” your V810A Wi-Fi SSID
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