ATEL V810 Series
V810A Data User Manual
V6.1, January 3, 2023
i. After sharing the device to another person’s email, he/she can use the
default password
Atras!234
to log-in to manage the device. After log-in,
he/she can change the password.
3. APP (Remote Device Management
a. Using your iPhone, go to Apple Store. download ‘ATRACS Admin’ APP.
Android APP can be downloaded through the link on the ARMS Web portal
https://dm.a-tracs.com
b. Yo u c a n c l i c k ‘ S i g n U p ’, t o r egister for a “General” account using a device
IMEI and SN. This device shouldn’t have been managed by anyone else in
ARMS or APP already. If you already have an account registered through
ARMS, you can use the same credentials to log in.
c. Yo u c a n r e g i s t e r with an “Admin” account without the device information
(note that you must have an agreement ready with ATEL first.) Admin
accounts can manage all the devices ATEL preload for you.
d. The registered account can be used to log-in to ARMS and the APP.
e. Log into your account. You can view your device there.
f. Power on the device (make sure it connects to Internet).
g. Once connected to the Internet, you can see your device is shown ‘online’
in the ARMS portal.
h. Yo u c a n m a n a g e y o u r d e v i c e n o w. Yo u ca n u s e t h e m e n u b u t ton to refresh
the status, delete the device, configure the device, tag (name) it, give it an
address, share the device management with another person using his/her
email, and import more devices one by one.
i. After sharing the device to another person’s email, he/she can use the
default password
Atras!234
to log-in to manage the device. After log-in,
he/she can change the password.
10. Where do I find the device Software (SW) version information?
The device SW version can be found on your V810A screen display menu by pressing the
Power Key.
11. What do I do if I see a "No SIM" message on the device screen display?
If you see a "No SIM" message, please check the following:
l Make sure your sim is inserted properly in the spring-loaded sim card slot;
l Contact your service provider to make sure your SIM subscription plan is active;
l Check with your service provider if a sim replacement is needed.
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