ATOMSTACK A5 - Common Problems and Solutions; Connection Issues Troubleshooting; Engraving Line Straightness Issues

Shenzhen AtomStack Technologies Co., Ltd. support@atomstack3d.com
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5. Common Problems Possible Causes Treatment
Common
problem
Possible cause
Solution
The engraving
machine
cannot be
connected to
the software
(here refers to
the
LaserGRBL
software)
Driver Missing,
Cannot connect
In the LaserGRBL software,
click "Tools">"install
CH340 Driver" to install the
driver, and restart the
computer after installation to
connect
Multiple LaserGRBL
software open repeatedly
Close LaserGRBL software
that is open repeatedly
Incorrect port number
Select the correct port
number
Incorrect baud rate
selection
Baud rate to be selected:
115200
the data line is
unconnected
Check whether the data line
is connected correctly.
USB port problem of the
computer
Try a different USB port
The engraving
line is not
straight
The belt is not tight
Re-tension the belt
Belt screws are not locked
at both ends
Tighten the set screws on
both ends of the belt
Rollers are not locked,
brackets are wobbling
Adjust the eccentric nut
under the bracket, lock the
eccentric nut so that the
bracket does not wobble.
The laser stand extends
too much that causes the
laser to shake.
Raise the laser to let it as
close to the top as possible
to reduce laser wobble