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Media
- Spec ia l characte rs (such as those in 103 tag
informat ion) d isp lay different ly depending
on the sys t em lan guage an d cannot always
be guaranteed.
Troubleshooting
Problem Solution
Audi music interface/ Bluetooth
Read the instructions in the chapter ¢ page 229, Multimedia con-
audio player*: mob ile dev ice is nections/ ¢ page 226, Bluetooth audio player. You can lear n
not supported. about supported mobi le devices in the Aud i database for mobile
dev ices at www .audiusa .com/bluetooth .
Audi music interface : the vo lu me
Adju st the volume of t he mobile device to approximate ly 70% of
is too high/too low when sta rt ing the maxim um output ¢
page 235 , Input level.
playback th rough the AUX inp ut.
Audi music interface : t he porta- For many ce ll phones or mobi le devices, playback is not possib le
ble device is no t recogni zed as a when t he batt e ry leve l is to o low (less th a n 5% of its cap acity).
so ur ce . The mobile de·vice will on ly be recog nized as a so ur ce in t he MMI
afte r con necting if t he ba tte ry charge is suff icient.
Audi music interface : malfunc - The Bluetooth audio player func ti on is switched on . Switch this
t ions during audio playback function off
ca> page 246 when yo u a re not using t he Bluetooth
t hrough an iPod/ iPhone. audio player .
Audi music interface :
contents Reset the Media settings to the facto ry defau lt settings
that are changed on a mob ile de-
¢page 244.
vice connected to the Audi music
interface
a) a re not d isp layed in
t he med ia center .
AUX input : the re is stat ic when
When connecting a nd di sconnecting, the
External audio player
connect ing and disconnect ing the source is a lready selected. Before connecting or disconnecting the
AUX connection cable. mobile device , eithe r mute the dev ice (see
¢ page 247) or switch
to a different audio so ur ce (fo r example
<=>page 218 , Opening the
radio) .
Bluetooth audio player* / Wi-Fi
Only one interface s hou ld be acti vely used at a time t o ens ur e
audio player*: audio playback in- problem -free playback .
te rfe rence.
Wi -Fi audio player* : au dio play- Aud io playb ac k int erfe re nce can occur on some ce ll phones if th e
back inte rference . Int er net connect ion in t he vehicle was not es t ablished t hroug h
t he SIM ca rd reade r on t he MMI contro l pane l and t he
mobile da-
ta
option on t he cell phone is swit ched on . Deactiva t e t he mobile
data
option on your cell phone .
Jukebox*: trac ks on the impo rted When import ing playlists, a ll of the fi les themse lves mus t be im-
playlist are g raye d ou t . ported.
Jukebox* : imported tracks cannot If you cannot find imported trac ks in the media center, they may
be played or found. not be suppo rted . Only copy supported files
¢ page 237to the
Jukebox .
239
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