Chapter 9: Customer Service
Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go
to
www.avaya.com or go to one of the pages listed in the following sections.
Navigation
• Getting technical documentation on page 99
• Getting product training on page 99
• Getting help from a distributor or reseller on page 99
• Getting technical support from the Avaya Web site on page 100
Getting technical documentation
To download and print selected technical publications and release notes directly from the
Internet, go to
www.avaya.com/support.
Getting product training
Ongoing product training is available. For more information or to register, you can access the
Web site at
www.avaya.com/support. From this Web site, you can locate the Training contacts
link on the left-hand navigation pane.
Getting help from a distributor or reseller
If you purchased a service contract for your Avaya product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller for assistance.
Avaya Ethernet Routing Switch 5000 Series Installation December 2010 99
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