Switching to another deskphone during an active call
About this task
Use this task to switch to another registered deskphone during an active call when you have
registered more than one deskphone with your extension.
Before you begin
The feature is available only if the administrator enables the option for your extension.
Procedure
1. Answer the incoming call from your deskphone.
2. To switch to the other deskphone, tap Bridge on that deskphone.
Enabling wireless headset bidirectional signaling
Before you begin
Check if the headset supports EHS signaling.
Procedure
1. Press Home.
2. Tap Settings > Options & Settings > Call Settings > Headset Signaling.
3. Tap to select any of the following options:
• Disabled: Disables signaling from the deskphone to the headset.
• Switchhook and Alert: Activates the wireless link to the headset if you press Headset.
When the deskphone receives an incoming call, you hear the alert tone in the headset.
• Switchhook only: Activates the wireless link to the headset if you press Headset. When
the deskphone receives an incoming call, you do not hear the alert tone in the headset.
Enabling SAC when DND is active
About this task
Perform the following procedure to activate the Send All Calls (SAC) feature to redirect calls to the
redirection number when you have manually set the presence status to Do Not Disturb (DND). This
feature is available only if your administrator configured it for you.
Procedure
1. Press Home.
2. Tap Settings > Options & Settings > Advanced Options > Presence Integration.
Switching to another deskphone during an active call
August 2015 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP for Call Center Agents 25
Comments on this document? infodev@avaya.com
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