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Thomas FarrellAug 27, 2025
How to resolve address conflict on Avaya 9641GS Telephone?
- AAllen CarrAug 27, 2025
If your Avaya Telephone has detected an IP Address conflict, verify the administration settings to identify any duplicate IP addresses.
How to resolve address conflict on Avaya 9641GS Telephone?
If your Avaya Telephone has detected an IP Address conflict, verify the administration settings to identify any duplicate IP addresses.
Why my Avaya 9641GS was working but now it does not?
If your Avaya Telephone was working but now it doesn't, check the connections between the deskphone, the power supply, and the power jack to ensure there is no loss of power. If power is fine but there's no dial tone or the call appearances/feature buttons don't work, check LAN continuity from the call server to the deskphone and back. Verify that administration settings for LAN equipment between the call server and the deskphone haven't changed, and that no one has altered the deskphone settings locally.
Why does my Avaya 9641GS Telephone stop working in the middle of a call?
If your Avaya Telephone stops working during a call, check the connections between the deskphone, the power supply, and the power jack. Also, loss of path to the call server or the other party’s deskphone, DHCP Lease expired, or DHCP server not available when deskphone attempts to renegotiate DHCP lease.
What to do if my Avaya Telephone has no Ethernet connection?
If your Avaya Telephone can't communicate with the Ethernet, ensure it's correctly connected to the Ethernet jack, the jack is Category 5, and power is supplied to the jack via the LAN.
Why are AGC settings ignored on Avaya 9641GS Telephone?
General| Type | IP Phone |
|---|---|
| Resolution | 480 x 272 pixels |
| Connectivity | Ethernet |
| USB Ports | 1 |
| Bluetooth | Yes |
| Power over Ethernet | Yes |
| Ethernet Ports | 2 |
| Headset Jack | Yes |
| Speakerphone | Yes |
| SIP Support | Yes |
| H.323 Support | Yes |
| Lines | 6 |
| Network Protocol | SIP, H.323 |
| Display | Color |
| Audio | Wideband |
| PoE | 802.3af (Class 3) |
| Buttons | 24 programmable keys |
| Supported Codecs | G.711, G.722, G.729 |
