Avery
®
Personal Label Printer
17
Troubleshooting
Problem Possible Remedies
The printer does not have power. The
Status Light Indicator is off.
• Make sure the printer is plugged in and the power is
turned on.
• Check the power outlet to make sure it is opera-
tional and not controlled by a separate switch.
The power is on, but the printer does
not respond. The Status Light
Indicator is GREEN.
• Make sure the USB cable is connected to the
computer.
• Make sure the printer is not offline.
• Turn the printer off and on to see if the computer
will reinstall it.
The Status Light Indicator is RED
or will not stop flashing.
• Remove any jammed labels.
• If the feeder is clear of a jam or debris, press the
Advance button to feed labels.
• Turn the printer off and on.
High volume printing, 20 continuous labels or more,
may cause the Print Head sensor to pause printing if
the Print Head gets too hot. If this occurs, the printer
will automatically resume printing, within minutes,
once the Print Head cools down.
The Top Door of the printer will not
close.
• Check to make sure that the Label Guide is in the
down position.
• Make sure the label Spool is properly loaded in the
Top Door.
• Make sure the label roll is properly inserted through
the Print Head Opening.
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