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7. Log in to the management Console and verify that both Controllers are displayed and running the same
version. For more information see the Avid NEXIS Administration Guide.
About Controller Failures
When a Controller fails, the fault LED will be lit red.
In an Engine with a single Controller, clients cannot access Workspaces until the Controller is replaced.
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In an Avid NEXIS | E5 with a single controller, the replacement controller will work only in the same slot as
the original factory-installed controller; by default, slot 0, or the slot on the left of the Engine looking at the
rear.
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Make sure you have a replacement before removing a failed component. When the Engine power is left on, insert
the new Controller within two minutes of removing the defective Controller.
Make sure you have an appropriate replacement for the failed Controller. See “Avid NEXIS Platforms” on page 1
for more details.
Replacing a Controller
To replace a Controller:
1. Make note of the locations of all cables (between the two Controllers, if applicable, and to the switch) and
disconnect them from the failed Controller.
2. Pinch the latch on the Controller and pull the handle toward you.
The controller disengages from the connector on the midplane.
3. Pull the Controller out of the Engine.
4. Hold the replacement Controller in the same orientation as the one you removed.
5. Open the release latch lever all the way.
6. Slide the replacement Controller into its slot until it will go no further.
7. Close the lever until it clicks in place.
The Controller engages with the connector on the midplane. The Controller automatically detects the new
receives the software and all the other system information from the system drives. In a single-Controller
configuration, if the failed Controller was functioning as the System Director, the new Controller becomes the
System Director.
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