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1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important
to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was published.
New information is available in the ReadMe PDF document, available online.
Always check online for the most up-to-date release notes or ReadMe because the online version is
updated whenever new information becomes available. To view the online versions, visit the Knowledge
Base at www.avid.com/US/support.
3. Check the documentation that came with your Avid application or your hardware for maintenance or
hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per
day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access
troubleshooting tips, to download updates, and to read or join online message-board discussions.
Accessing the Online Documentation
The Avid online documentation contains all the product documentation in PDF format and Help files where
relevant. You can access the documentation on the Knowledge Base page for your release. Download and install
Acrobat Reader before you access the PDF documentation.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid
understands that the knowledge you need to differentiate yourself is always changing, and Avid continually
updates course content and offers new training delivery methods that accommodate your pressured and
competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and books, please visit
www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).
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