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8. Connect the cables to the replacement Controller (if necessary, refer to the notes you made before removing
the cables).
Removing or Replacing a Chassis
If you have a system problem that cannot be fixed by replacing the other hardware components, the problem
might be a faulty chassis. You can move the existing Media Packs, system drives, and Controllers to a new
chassis.
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Make sure to move the two system drives (SSDs) along with the Media Packs to the new chassis.
For Avid NEXIS Engines using media mirroring (engine protection), mirrored Workspaces can operate with one
Engine offline. All media is available and accessible but not fully mirrored. If a replacement chassis is not
available, perform a Remove Redistribution of the failed Engine to recreate the mirrored Workspaces, assuming
there is enough free space on the remaining Engines. See the Avid NEXIS Administration Guide for information
about performing redistribution.
To replace a chassis:
1. Log in to the Agent.
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The default Agent Administrator password is “se-admin.”
2. Write down the hostname, IP address, and other important network details, to reuse if you are replacing the
failed chassis with a new one.
3. Click the ADVANCED tab.
4. Under System Tools, click Shutdown.
5. Type the Administrator password into the password field and click Shutdown.
Allow one minute for the buffers to clear.
6. Make note of the locations of all Ethernet cables and disconnect them from the Controllers in the failed
chassis.
7. Turn off the switches on all the power supply modules.
8. Disconnect all Ethernet cables and power cables from the failed chassis.
9. Carefully remove all the media drives, system drives, Controllers, and the power supplies and fans, if
applicable, and put them in a safe place.
10. Remove the failed chassis from the rack.
To replace a chassis:
1. Install the new empty chassis into the rack.
2. Insert all the media drives and system drives from the old chassis into the new one.
3. Insert the Controllers and power supplies from the old chassis into the new one (see “Avid NEXIS System
Overview” on page 1 for the proper orientation of Controllers in the chassis).
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When re-using a Controller in the same shared storage system, the IP address and software is recognized by the
System Director and needs no reconfiguration.
4. Connect all Ethernet and power cables to the new chassis.
5. Turn on the new chassis.
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