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AVIRE DCP - User Manual

AVIRE DCP
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DCP
Digital Communication Platform
Installation Guide
Ref No MU7756XAV10A-AU
Part numbers:
3G DCP (RS232): AC-3CM10-620-F-20-000
4G Single SIM card (RS232): AC-4CM10-620-F-20-000
4G Dual SIM card (RS232): AC-4CM10-820-F-20-000
PRODUCT DESCRIPTION
The Digital Communications Platform (DCP) provides an information gateway between
all compatible connected Avire devices in the lift shaft and our online monitoring
platform the Avire Hub. The product is installed as a stand-alone device and doesn’t
require connection to the controller panel.
Dual SIM card DCP version only: A dual SIM card version allows switching from one SIM
to another in case the connection is lost. The dual SIM card version also allows the use
of one SIM card for voice and the other one for data only.
In the Box
+ 4G DCP (either single or dual version)
OR 3G DCP
+ Antenna
+ P-5 H-2V connector (x1)
+ P-3.5 H-4V connector (x1)
+ P-10 H-2V connector (x1)
+ Grey clamp (x2)
+ Manual
Not Included
+ Screwdriver
+ SIM card/s
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Summary

PRODUCT DESCRIPTION

Dual SIM Card Functionality

Describes the dual SIM card version's ability to switch SIMs and use one for voice and the other for data.

ELEVATOR SAFETY

Installation Safety Precautions

Emphasizes installation by qualified personnel in restricted areas for safety.

SETTING UP THE DCP

SIM Card Installation and Network Registration

Guides on inserting SIM cards, network registration, and checking LEDs.

Antenna and Power Connections

Instructions for connecting the antenna and battery to the DCP unit.

Signal Strength Scanning

Details on using the built-in network signal strength scanner.

NETWORK SIGNAL AND POWER

Signal Level Indicators

Explains signal strength levels (Low, Medium, Optimal) using LED colors and dBm values.

Connecting the Mains Power

Instructions for connecting the 230VAC power supply to the DCP unit via J6.

POST-INSTALLATION PROCEDURES

Cable Management and Device Mounting

Guidance on clamping power cable, securing lid, and mounting the DCP on a wall.

Power On and LED Status Interpretation

Describes turning on the DCP and interpreting RUN, BAT, SIM, Coverage, and SLIC LED status.

Non-Avire SIM and Configuration

Notes on APN settings and SIM card unlocking for non-Avire SIMs.

SIM CARD UNLOCKING PROCEDURES

Unlock via Mobile Phone

Method to disable SIM PIN by using a conventional mobile phone.

Unlock via DCP Programming

Steps to program SIM PIN via analogue phone connected to J1A or J9.

Remote Unlock via SMS

Procedure to remotely enter SIM PIN by sending an SMS to the DCP.

NON-AVIRE SIM CONFIGURATION OPTIONS

Super Settings Configuration Guide

Guide to configuring APN settings using 'Super settings' based on country and network provider tables.

Super Settings Digit Breakdown

Details on Digit 1 (Continent), Digit 2 (SIMO Network), Digit 3 (Type of connection), and Digit 4 (SIM1 Network).

MANUAL APN SETTINGS VIA SMS

SMS Configuration Commands Overview

Explains commands like P060, P061, P063 for manual APN and connection type settings via SMS.

Regional Carrier APN Examples

Provides examples of APN settings for Vodafone AUS, Telstra AUS, and Spark NZ.

OBTAINING CCID IDENTIFICATION

CCID for Avire SIM Cards

Describes how to find the CCID number on Avire SIM cards and their outer case.

CCID Retrieval for Non-Avire SIMs

Explains retrieving the CCID for non-Avire SIMs by sending a specific SMS command.

AVIRE HUB INTEGRATION

Accessing the Avire Hub Platform

Provides the link to the Avire Hub and information on accessing tutorial videos.

Creating Building Entries in Avire Hub

Step-by-step guide on creating a new building entry in the Avire Hub, including data fields.

AVIRE HUB SYSTEM SETUP

Configuring Elevator Groups and Elevators

Instructions for entering the number of elevator groups and elevators per group.

Adding the DCP Gateway to Avire Hub

Steps to add the DCP 4G as a gateway in the Avire Hub, including SIM information.

VERIFYING DCP CONNECTION STATUS

Saving and Accessing DCP Settings

Steps to save the configuration and access DCP settings like 'Access' and 'Events'.

Reading DCP Parameters and Connection

Guide on clicking 'Read parameters' to check the connection status and view parameters.

ADVANCED DCP PROGRAMMING VIA SMS

SMS Commands for Parameter Management

Details on using SMS commands like P005, P020, P064, P030 etc., with their functions and default values.

Dual SIM Card Parameter Settings (P051)

Explanation of parameter P051 for dual SIM card configurations (SIMO primary, SIM1 primary, Voice/Data).

DCP CONNECTOR OVERVIEW

External Antenna and Battery Connectors

Details on the J2 external antenna connection and J3 battery pinout.

Power Supply and CANBus Connectors

Explains the J6 power supply and J8 CANBus connector pinouts.

Phone Line (SLIC) Connector

Describes the J9/J1A phone line (SLIC) connector and its pinout.

SERIAL AND DIGITAL INTERFACE CONFIGURATION

RS-232;422;485 Serial Connector (J10)

Details the pinout and function of the J10 serial connector for RS-232 or 422/485 communication.

Digital Input;Output Functionality (J11)

Explains the functions and pinout of the J11 digital input/output connector.

SW1 DIP Switch Settings

Describes the functions of the SW1 dipswitch settings, including signal tester and CAN bus EOL.

DCP LED INDICATOR GUIDE

Overview of DCP LED Indicators

Overview of the five DCP indicator LEDs (RUN, BAT, SIM, COVERAGE, SLIC) and their basic functions.

Detailed LED Status and Color Meanings

Comprehensive explanation of what ON, OFF, and FLASHING states for each LED color signify.

SYSTEM ARCHITECTURES AND COMPONENTS

DCP System Components Identification

Visual identification of key system components like DCP, Triphony Unit, PIT Phone, etc.

Basic Lift Car System Diagram

Illustrates a typical lift car system setup involving the DCP, DAU, and other Avire units.

ADVANCED LIFT SYSTEM TOPOLOGIES

Two-Lift Car System Architectures

Diagrams showing system setups for two lift cars with various Avire components.

Four-Lift Car System Architecture

Illustrates a system configuration for four lift cars, including notes on limitations.

DIGITAL AUDIO UNIT INSTALLATION

DAU Connection and CANBus Wiring

Instructions for connecting a Digital Audio Unit (DAU) and its CANBus wiring to the DCP.

DAU CANBus Connection Points

Details the specific CANBus connection points on both the DCP (J8) and the DAU (J9).

MEMCOM+ INSTALLATION GUIDE

Memcom+ Connection Diagram

Shows the connections on the DCP (J1A, J9, J6) and the corresponding connections on the Memcom+ unit.

GENERAL INSTALLATION AND SAFETY INFORMATION

Environmental Conditions and Maintenance

Specifies operating environment conditions, cleaning procedures, and maintenance advice.

Critical Safety Precautions

Covers critical safety warnings, fire risk, modification prohibitions, and hazardous area usage.

Battery Management and Disposal

Details battery replacement intervals, authorized batteries, and proper disposal methods.

Regulatory Compliance and Standards

Mentions RoHS compliance and standards for wiring insulation.

Overview

The Digital Communication Platform (DCP) serves as a crucial information gateway, connecting compatible Avire devices within a lift shaft to the Avire Hub, an online monitoring platform. This device operates independently, requiring no direct connection to the lift controller panel.

Function Description

The DCP facilitates seamless communication between various Avire components in the lift shaft and the Avire Hub. It acts as a central point for data transmission, enabling remote monitoring and management of lift systems. The platform supports both 3G and 4G connectivity, with options for single or dual SIM card configurations. The dual SIM card version offers enhanced reliability by allowing automatic switching between SIM cards if a connection is lost. This configuration also supports the use of one SIM for voice communication and the other for data, providing flexibility in network usage.

Usage Features

The DCP is designed for straightforward installation and setup. To begin, the device cover is opened using a PZ1 screwdriver. SIM cards, either Avire-provided (pre-activated) or third-party (requiring activation and unlocking), are inserted into the J4 slot until they click into place. The dual SIM version remains functional even with a single SIM installed. An antenna is then connected and tightened to J2, ensuring optimal signal reception. It's important to use only Avire-authorised antennas to prevent device malfunction or damage. The battery is connected to J3, after which LED lights illuminate, indicating the SIM card's registration with the network, a process that typically takes 2-5 minutes.

Signal strength can be assessed using the built-in network signal strength scanner. This feature is activated by setting SW1 dipswitch 1 to ON (with dipswitch 4 also ON). The LEDs on the front of the DCP unit provide a visual indication of the network signal level, ranging from low to optimal coverage. This helps in positioning the device for the best possible signal reception. Once signal scanning is complete, SW1 dipswitch 1 should be returned to the OFF position.

Power is supplied to the DCP by connecting a 230VAC power source to J6 via the supplied 3-pin connector, with the power supply turned off during connection. The power cable is then secured using a grey clamp. After replacing the lid and fastening it with a screw, the DCP is powered on. The RUN LED should transition from flashing amber to flashing green, indicating a successful mains power connection. The device can be physically mounted by drilling two holes in the wall, inserting plugs and screws, and hanging the DCP using the tear-shaped holes on its back box, which are 105mm apart.

For non-Avire SIM cards, APN settings must be configured before integrating the device with the Avire Hub. This can be done through "Super settings" for quick configuration based on country and network provider, or manually by sending SMS commands to the SIM card number. The default PIN code for the DCP is 1234. If a SIM card is locked (indicated by a flashing red SIM LED), it can be unlocked either by disabling the PIN code using a conventional mobile phone or by programming the PIN code into the DCP via an analogue phone connected to J1A or J9. Remote unlocking via text message is also possible if one of the SIMs is already active.

The CCID number, a unique identifier for the SIM card, is crucial for setting up the DCP on the Avire Hub. For Avire SIM cards, the CCID is found on the back of the SIM card or its outer plastic case. For non-Avire SIMs, it can be retrieved by sending an SMS command ("Pin1234, P005?") to the SIM card's telephone number.

The Avire Hub, accessible via http://avirehub.avire-global.com, is where the DCP is configured and monitored. After logging in, users navigate to "Installations" and then "Buildings" to create a new building entry. Information such as building name, address, and location details are entered. The number of elevator groups and elevators per group are specified. A gateway (DCP 4G or 3G DCP) is added, and SIM card information, including the CCID, is entered. The "Background Call Period" defines the frequency of test checks, with a maximum of 72 hours. Once all information is entered, clicking "Save" and then the green DCP button makes the "Access" and "Events" buttons available. Clicking "Access" and then "Read Parameters" displays the DCP's connection status, with "Connecting" in green indicating successful communication with the Avire Hub.

The DCP supports various system architectures, including single lift car setups with DAU, TOC Triphony Unit, and Inductive Loop, as well as multi-lift car configurations with UPS, CANBus Splitters, and PIT Phones. When connecting a Digital Audio Unit (DAU) or a CAN Bus Splitter, a 4-core cable is used for power and communication. For a single device connection, SW1 dipswitch 4 should be ON; for two devices, it should be OFF. Shielded twisted pair cables are recommended. The DCP also integrates with Memcom+ units via an analogue phone line connection from J1A or J9.

Maintenance Features

The DCP incorporates five indicator LEDs that provide continuous feedback on the device's status, using red, amber, or green colours to signify different conditions. These LEDs indicate the status of the RUN, BAT (battery), SIM, Coverage, and SLIC (phone line) functions. During start-up, the LEDs should show specific patterns within 2-5 minutes, indicating proper operation and network registration.

The BAT LED, for instance, shows the battery status, including charging, low battery, DAU battery failure, or an error. This is crucial for compliance with EN81-28:2018 standards. The SIM LED indicates whether the SIM is available, if GSM/GPRS is available or not, if it's out of service or initialising, or if there's ongoing data transmission or a voice call. It also alerts to SIM errors, missing PINs, or missing PUKs. The Coverage LED provides information on signal strength (OK, Medium, Low), while the SLIC LED indicates the status of the phone line, such as local line ready, initialising, out of service, or in use.

The DCP includes a NiCd 12 V/600 mAh battery, which provides power during mains failures. This battery has a lifespan of approximately 4 years and must be replaced by qualified personnel using only Avire-authorised batteries. Proper recycling and disposal of the old battery are essential, adhering to environmental regulations.

The device is designed for indoor use within a temperature range of 0°C to 45°C and relative humidity of 20% to 80% (non-condensing). It is not waterproof and should not be exposed to liquids, excessive humidity, or fire. Modifications to the device are not permitted, and it should not be used in hazardous areas or where there is a risk of explosion. Cleaning should be done with a soft, dry cloth, avoiding solvents or abrasive products. The DCP complies with regulations regarding hazardous substances in electrical appliances (2002/95/CE and 2003/108/CE) and RoHS (2011/65/EU). All wiring and plugs used with the equipment must be certified to relevant product standards and comply with IEC 60332 or IEC 60695/11/21 for insulation. Installation must always be carried out by qualified personnel in restricted areas.

AVIRE DCP Specifications

General IconGeneral
BrandAVIRE
ModelDCP
CategoryConference System
LanguageEnglish

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