AXIS Q6032-E PTZ Dome Network Camera
Troubleshooting
Problems uploading files
Limited space There is only limited space available for the upload of your own files. Delete existing files to free
up space.
Motion Detection triggers unexpectedly
Changes in lum inance
Motion detection is based on changes in luminance in the image. This means that if there a re
sudden changes in the lighting, motion detection may trigger m istakenly. Lower the sensitivity
setting to avoid problems with luminance.
Storage and disk management problems
Video cannot be recorded
Check that the SD card is not w rite protected (that is, read only).
SD card cannot be mounted Reformat the SD card a nd then click Mount.
Condensation in dome
Blurred image Activate fan and heater to remove possible moisture from dome
Focus, zoom, and fan
Remote focus and zoom do
not work
In subzero temperatures, function in these hardware parts is suspended until the camera is heated
to approximately 0 °C (32 °F)
Fan cannot be activated In subzero temperatures, function in this hardware part is sus p ende d until the camera is heated to
approximately 0 °C (32 °F)
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