Appendix
C6920 47Version: 3.2
10 Appendix
10.1 Service and support
Beckhoff and its worldwide branch offices offer comprehensive service and support, providing fast and
competent assistance with all issues relating to Beckhoff products and system solutions.
Beckhoff Service
The Beckhoff Service Centre supports you in all matters of after-sales service:
• on-site service
• repair service
• spare parts service
• hotline service
Hotline: + 49 (0) 5246/963-460
Fax: + 49 (0) 5246/963-479
e-mail: service@beckhoff.com
If servicing is required, please quote the serial number of your Industrial PC, which can be found on the
name plate.
Beckhoff Support
Support offers you comprehensive technical assistance, helping you not only with the application of
individual Beckhoff products, but also with other, wide-ranging services:
• World-wide support
• design, programming and commissioning of complex automation systems
• extensive training program for Beckhoff system components
Hotline: + 49 (0) 5246/963-157
Fax: + 49 (0) 5246/963-9157
e-mail: support@beckhoff.com
Headquarters
Beckhoff Automation GmbH & Co. KG
Hülshorstweg 20
33415 Verl
Germany
Phone: + 49 (0) 5246/963-0
Fax: + 49 (0) 5246/963-198
e-mail: info@beckhoff.de
The addresses of the worldwide Beckhoff branch offices and agencies can be found on our website at http://
www.beckhoff.com/.
You will also find further documentation for Beckhoff components there.
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