Chapter: Support and Service Beckhoff's Branch Offices and Representatives
page 118 Beckhoff New Automation Technology CB3064-xxxx
9 Support and Service
Beckhoff and their partners around the world offer comprehensive support and service, making available
fast and competent assistance with all questions related to Beckhoff products and system solutions.
9.1 Beckhoff's Branch Offices and Representatives
Please contact your Beckhoff branch office or representative for local support and service on Beckhoff
products.
The addresses of Beckhoff's branch offices and representatives around the world can be found on her
internet pages: http://www.beckhoff.com
You will also find further documentation for Beckhoff components there.
9.2 Beckhoff Support
Support offers you comprehensive technical assistance, helping you not only with the application of
individual Beckhoff products, but also with other, wide-ranging services:
o support
o design, programming and commissioning of complex automation systems
o and extensive training programs for Beckhoff system components
9.3 Beckhoff Service
The Beckhoff Service Center supports you in all matters of after-sales service:
o on-site service
o repair service
o spare parts service
o hotline service
9.4 Beckhoff Headquarters
Beckhoff Automation GmbH & Co. KG
Eiserstr. 5
33415 Verl
Germany
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