Installation and operation instructions US-EN
34 DRYPOINT
®
M intelligence
9.2. FAQ
Symptom(s) Possible causes Remedy
Poor degree of drying Temporary overload Improve operating conditions (e.g. increase
operating pressure); avoid sudden load
changes
Incorrectly dimensioned unit Use larger dryer
Aerosols in compressed air Check lter element (function test) and
replace, if necessary; install additional
prelter; check condensate drain function
and replace if necessary
Purge are ow blocked internally Contact manufacturer: if necessary, return
unit for repair
Sensor failure due to age Contact manufacturer: if necessary, return
unit for repair or replace control unit
Incorrect operating mode selected Change operating mode
Coating on the sensor due to low quality of
the incoming air
Improve compressed air quality at the inlet
of the membrane dryer.
Observe the maintenance intervals of the
lter elements and replace them regularly.
Replace control unit.
Send the device to the manufacturer for
repair.
Purge air outlet
continuously open
("failsafe")
Continuous overload Improve operating conditions (e.g. increase
operating pressure); avoid sudden load
changes; check dryer dimensions; use larger
unit
Fail-safe mode active Check error signals: the ashing rate and
interval of the red LED indicate the type
of the error/fault; if necessary, contact
manufacturer
Incorrect installation direction Check installation direction of unit
Software error Contact manufacturer: if necessary, return
unit for repair or replace control unit
Sensor defective Contact manufacturer: if necessary, return
unit for repair or replace control unit
Power failure (power LED o) Connect unit to power mains
Power supply board defective Contact manufacturer: if necessary, return
unit for repair or replace control unit
Unit overheating The unit automatically resumes operation
when the internal temperature has dropped
< 140 °F
Piston gasket defective Contact manufacturer: if necessary, return
unit for repair or replace control unit
Measuring gas nozzle clogged Contact manufacturer: if necessary, return
unit for repair or replace control unit
Purge air outlet constantly
closed (measuring gas ow
only)
Incorrectly dimensioned unit Use smaller dryer
Sensor defective Contact manufacturer: if necessary, return
unit for repair or replace control unit