BenQ PH460 - User Manual

Other manuals for BenQ PH460

Installation Handbook84 pages

Brochure & Specs8 pages

Questions and Answers

M
michelle44Sep 5, 2025
What to do if the touch function is not working on BenQ Digital Signage?
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  Kristina WilliamsSep 5, 2025
  If the touch function on your BenQ Digital Signage is not working, first check if your operating system supports the touch function. If supported, ensure that the touch driver is installed; you can find the appropriate driver files on the BenQ local website. Insufficient power to your computer can also cause issues, so try using another computer, disconnecting other USB peripherals, or adding a power hub. Make sure the touch sensor is clean and free of dust. Finally, ensure a stable USB connection by checking the USB cable, trying a different cable, connecting the computer directly to the display without extensions, and removing other USB peripherals.
J
Justin SnyderSep 3, 2025
How to fix screen interference or noise on BenQ Digital Signage?
- Z
  zlewisSep 3, 2025
  If you observe screen interference or hear noise on your BenQ Digital Signage, it could be due to nearby appliances, traffic, or fluorescent lights. You can try the following solutions: * Go to Picture > Noise Reduction in the display settings. * Move the display to a different location to see if the interference decreases. Also, if you are using a poor-quality cable for signal input, try using a different video cable.
J
Joseph AlexanderSep 1, 2025
What to do if my BenQ Digital Signage remote control doesn't work?
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  Jessica ShermanSep 1, 2025
  If the remote control for your BenQ Digital Signage isn't working, first replace the battery with a new one. If that doesn't solve the problem, try using a new remote control to rule out a faulty remote. Check the LED indicator on the IR receiver; if it doesn't light up or lights up red, the IR receiver may be damaged, and you should contact a BenQ authorized service partner for a replacement. Finally, ensure that you are within the IR remote control range specified in the product specifications.
H
Heather WilliamsAug 29, 2025
What to do if no picture is displayed on my BenQ Digital Signage?
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  Mackenzie SandersAug 29, 2025
  If your BenQ Digital Signage display shows no picture, several factors could be the cause. Start by ensuring the power cord is securely connected and the main power switch on the back of the display is turned on. Verify that the selected input is correctly connected to the input source using the appropriate cable. If using D-Sub (VGA), check the cable connection, as the display might be in Standby mode. If these steps don't resolve the issue, press any button on the control panel to see if the OSD menu appears. If it does, the problem may lie elsewhere. You can also try a different display resolution or graphics card, or restore the display to its default factory settings. If the issue persists, the main board may be damaged, and you should contact a BenQ authorized service partner.
S
Shannon HenryAug 27, 2025
Why does the computer input image look strange on my BenQ PH460?
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  Krista MorganAug 28, 2025
  If the computer input image on your BenQ Digital Signage looks strange, it might be due to an unsupported output resolution. Refer to the supported input signal resolution specifications to select a compatible resolution. You can also use the Auto Adjustment function to automatically optimize the image. If the result is not satisfactory, manually adjust the image using the Clock Frequency, Phase, H. Position, and V. Position functions.
E
Evelyn LongAug 27, 2025
What to do if the control panel buttons on my BenQ Digital Signage do not work?
- K
  kathryn25Aug 27, 2025
  If the control panel buttons on your BenQ Digital Signage are unresponsive, check if the control panel buttons have been locked. If so, unlock them and try again.
D
Daniel ScottAug 25, 2025
How to fix no sound on BenQ Digital Signage?
- D
  Debbie CooperAug 25, 2025
  If you are experiencing a lack of sound on your BenQ Digital Signage, verify the following: * Ensure that the mute function is turned off both on the display and the input source device. Also, check the volume level and increase it if necessary. * Check all cable connections to ensure they are firmly connected.
M
Miss Andrea FrankAug 22, 2025
How to fix no picture on BenQ Digital Signage?
- M
  matthewhunterAug 23, 2025
  If your BenQ Digital Signage display shows no picture, please check the following: * Confirm that the display is turned on and the power indicator is lit. * Ensure the signal source device is powered on; turn it on if it's off. * Check all cable connections to ensure they are firmly connected. * Verify that the computer, DVD, or Blu-ray player outputs a supported resolution. Refer to the supported input signal resolution specifications to select a compatible resolution.

Summary

Safety Warnings and Precautions

Important Safety Instructions

Key safety guidelines for proper and safe operation of the apparatus.

Safe Display Movement

Display Setup and Installation

Mounting the Display

Instructions for securely mounting the display on a wall.

Installing the Display on a Wall

Step-by-step guide for the wall mounting process.

Desktop Stand Installation

Display Components and Functions

Rear Panel Overview

Input;Output Terminals

Comprehensive guide to all connection ports for input and output signals.

Remote Control Operation

Explanation of remote control buttons and their respective functions.

Remote Control Usage Tips

Connecting the Display

Audio;Video Signal Connection

VGA Input Connection

Digital Input Connections (DVI, HDMI, DP)

Connecting Multiple Displays (Daisy-Chain)

Power Connection

Basic Display Operations

Powering the Display On;Off

Switching Input Sources

Network Connectivity and Control

LAN Connection Setup

Steps to configure the display for connection to a local area network.

Network Display Control

On-Screen Display (OSD) Menu Navigation

OSD Menu Structure Overview

OSD Menu Operations

Picture Menu Settings

Adjustments for image quality, including brightness, contrast, and color.

Sound Menu Settings

Options for configuring audio output, equalizer, and sound modes.

Screen Menu Settings

Settings related to screen display, aspect ratio, and advanced screen features.

General Settings Menu

Advanced Display Options

Troubleshooting Common Issues

No Picture Display Issues

Solutions for problems where the display shows no image.

No Sound Output Issues

Troubleshooting steps for resolving audio playback problems.

Computer Image Quality Problems

Guidance on fixing distorted or improperly displayed computer images.

Control Panel Unresponsiveness

Remote Control Malfunctions

Steps to diagnose and fix issues with the remote control not working.