BestCode NExT 82 - Clean Start; Stop Issues

BestCode Next Series 8 Technical Manual October 2022 Page 181 of 290
Prompt Code
Prompt Name
Prompt Description
13-8001
Temperature
System temperature too high to operate.
Solution 1:
Electronics temperature has exceeded 60°C. Reduce environment temperature.
Solution 2:
If ambient temperature is not exceeding 50°C, replace the Main Circuit board due to faulty on-board
temperature sensor.
Prompt Code
Prompt Name
Prompt Description
13-8002
Temperature
"Pressure Sensor Fault"
Pressure sensor is measuring ~40 PSI with the jet off. Should be ~ <4 PSI for natural effects.
Solution 1:
Ink inlet is clogged and pressure is trapped on the transducer. Place the printhead over a beaker and
enable the bleed valve for 30 seconds to bleed pressure off from the Transducer. Clean the green ink
feed tube and venturi inlet to dissolve clog.
Solution 2:
Pressure sensor or pressure sensor cable are damaged. Replace to resolve.
Solution 3:
Main PCB Board pressure measurement circuitry damaged. Replace main board.
Prompt Code
Prompt Name
Prompt Description
14-8001
Temperature
Printhead temperature too high to operate.
Solution 1:
Printhead temperature has exceeded 60°C. Reduce environment temperature.
Solution 2:
If ambient temperature is not exceeding 50°C, replace the Printhead Umbilical due to faulty
temperature sensor.
Prompt Code
Prompt Name
Prompt Description
16-8001
Printhead
“Printhead Fault”
Indicates a printhead fault detected by the High Voltage detection circuit and the Phase Detection
circuit.
Solution 1:
Allow head to dry for 24 hours and repeat test. If fault occurs again, replace the umbilical.
Solution 2:
Allow head to dry for 24 hours and repeat test. If fault does not immediately occur, disable the
“Printhead Fault” from the Technician: Print screen.
Prompt Code
Prompt Name
Prompt Description
16-8002
Printhead
"Printhead not detected."
Indicates that the printhead is not detected. This is determined by reading its temperature; if the
temperature cannot be read or if the temperature is less than -10 degrees C (+14 F).
Solution 1:
Check Printhead Connection on J27.
Solution 2:
Check on screen Printhead Temp. If Temp is under -10C, the head requires external warming to
operate properly.
Prompt Code
Prompt Name
Prompt Description
17-0001
Missed
"Missed Photo Eye"
Indicates that a photocell print trigger occurred while a message being printed
Solution 1:
Add debounce (Peripherals : Photocells screen) until issue resolves.
Solution 2:
Adjust gain on Photocell sensor to prevent double triggering.
Solution 3:
Move photocell closer to the Printhead.