Chapter7. Troubleshooting 45
Chapter7.
Troubleshooting
Before you contact your local service center, please read the following tips carefully.
1. No Video on TV
● Check first if the product is powered on and in operation mode.
●
Check if the video cable is properly connected between TV
and Beyonwiz T3.
●
Check if the antenna cable is properly connected to Beyonwiz T3.
● Check if the selected channel is currently on air.
●
2. Problem with audio quality
● Check if your audio cable is connected correctly.
● Check the volume level of your TV and the product.
● Check if the product or TV is on mute.
● Check the audio option if it is correctly selected for the program that you are currently
watching.
To check for Online Updates Press
> Setup > Software Manager > Software Update
Your T3 will now Automatically check for any available updates. If updates are available you the best
option to select is "Update and ask to reboot", if no updates are available you will just go back to
previous menu.
● Check if the batteries are correctly mounted.
● If your remote control has been used for long, change the batteries.
● Point the remote control directly toward the product.
●
Make sure that nothing is blocking the front panel display.
3.
Remote control problem
● Make sure that the remote is in STB mode by pressing the STB button.
Chec
k your TV is on the correct AV channel.