OM6003.PUB Page 31 DATE PRINTED: 4/7/11
© Blaze King Industries Canada Ltd June 2006 Version 1.07SIT
The Contemporary by Blaze King Owners Installation and Operation Manual
Blaze King Warranty
Gas stoves manufactured by Blaze King Industries and/or Valley Comfort Systems Inc. are covered by a limited lifetime warranty against manufacturers defects in
material and workmanship. Details of this comprehensive warranty program are outlined below. In addition to the terms outlined for the limited lifetime warranty, our
products carry a 5 year warranty which covers mechanical and electrical components including labor costs outlined below. The combination of these warranty policies
provide a very strong coverage package that we are proud to offer you, our customers. Our Blaze King tradition of building high quality products for over 25 years is
really your most important assurance of quality but it's nice to know that should something fail (and it occasionally does) you are covered by a warranty policy that leads
the industry. To ensure the coverage is in place you must have your unit properly installed by an authorized Blaze King dealer and you must register your ownership.
Blaze King's warranty policy applies only to units sold, installed and/or for use in the USA or Canada. No person is authorized to modify this warranty or
make any additional warranties on behalf of the manufacturer, Blaze King.
Components and parts 5 year warranty:
Blaze King warrants the following parts; blower motors, door gasket, blower speed control, logs, pilot assembly, gas valve, gas lines, thermocouple and/or thermopile
against defects in material or workmanship to the original purchaser, for five years following the date of purchase.
Labor costs during the 5 year warranty period:
Blaze King manufacturers warranty covers labor costs to the original purchaser based on our schedule of approved charges, provided to our authorized dealers. Blaze
King will only be responsible for labor costs provided by our authorized dealers and based upon the schedule.
Limited Lifetime Coverage
This warranty contains different terms that cover specific parts of the gas appliance. Blaze King warrants the following parts of the gas appliance against defects in
material or workmanship to the original retail purchaser. For the first five years of ownership, the combustion chamber, heat exchanger and burners will be replaced by
Blaze King, conditional upon production availability. From year 6 through to the end of ownership by the original purchaser, Blaze King will provide replacement or
repair of the aforementioned parts, conditional upon current production availability, at 50% of current retail price but does not cover any charges relating to labor. This
portion of the warranty coverage is not transferable and applies only to the original purchaser.
How to Get Service
If this product requires repair or replacement due to defects in material or craftsmanship during the first five years of ownership, contact your Blaze King dealer and
explain the nature of the problem. If the dealer is unable to repair or replace the product to your satisfaction then contact Blaze King at 509-522-2730 in the USA or 250-
493-7444 in Canada. If a replacement part is sent directly to you, please contact Blaze King to obtain a Return Authorization Number (RA#) for all defective parts. Blaze
King will refuse delivery of any returned packages not clearly showing an (RA#). All expenses relating to the shipping of defective parts or entire stoves will be at
purchaser's expense.
Blaze Kings Responsibilities:
If the purchaser has complied with all the terms and conditions of this warranty and if the purchaser has notified Blaze King of the defect prior to the expiration of any
warranted items, the following procedure will occur. Blaze King will inspect the product to determine that there is indeed a defect and that the defect is covered by
warranty. Blaze King will either repair or replace the product at its' discretion. Under no condition whatsoever does Blaze King provide or imply warranty coverage for
venting components used in the installation of our products. This warranty details the obligations and liabilities of Blaze King and no other warranties are expressed or
implied. Blaze King reserves the right to investigate and settle all claims against warranted parts at their discretion. In no event shall Blaze King be held responsible for
indirect or consequential damages of any nature which are in excess of the original purchase price of the product. Blaze King may at its' discretion discharge any or all
obligations by refunding the wholesale price of any defective part or parts.
Misuse of Stove Nullifies Warranty:
The above warranty is conditioned upon the proper installation and use of the product according to the manufacturers instructions as specified in the "Owners
Installation & Operations Instructions" and in compliance with applicable local building and fire codes. Blaze King recommends the local building inspector or fire
department inspect the unit prior to initial use. Consult the "Owners Installation & Operations Instructions" supplied with each unit prior to installation or operation.
Alteration, abuse, lack of maintenance, faulty repairs or misuse will void the warranty. Abuse includes but is not limited to the use of fuels other than as specified in the
"Owners Installation & Operations Instructions."
Legal Rights of Purchaser:
This warranty gives you specific legal rights and you may have other rights that vary from state to state (or province to province).
Blaze King Assurance Plan:
Included with each gas stove manufactured by Blaze King is a Warranty Card, which must be completed in its entirety and returned to Blaze king within ten days from
the date of purchase. Blaze King will be unable to properly administer the warranty if the card is not completed and registered on file. The Protection Plan will pay to
repair and or replace parts which fail under normal usage at labor rates established by this Agreement. Extra charges such as mileage, overtime or shipping are not
covered. Nuisance calls are not covered by the Plan. This Plan is for residential stoves and does not apply to commercial applications. Only repairs attributed to normal
failure of the electronic and mechanical functions of the stove are covered. Failure due but not limited to, abuse, negligence, impact, fire, lightning, power failures and or
surges, rust and corrosion are not covered. Damage and or repairs to cabinets and all exterior components, remote controls, and normal maintenance, related duct
work, power surges, electrical spikes or electrical circuit overloads, filters, knobs, glass, gaskets, block and tile etc., are not covered. Additional or unusual utility bills
incurred due to any malfunction or defect in equipment listed on the Plan, labor cost of gaining access to or removal of a unit that requires special equipment or tools
such as cranes, ladder trucks, etc., are not covered. These include but are not limited to, cleaning, adjustments of the customer controls and customer product
education. Labor, materials, expenses or equipment required to comply with the law and or regulations set forth by any governmental agencies are not covered by this
Plan.
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