D9412GV2/D7412GV2 | Troubleshooting Guide | 4.0 Appendix
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Bosch Security Systems, Inc. | 11/05 | F01U011024B 123
4.2 Keypad Messages
Table 55: Keypad Messages
System Trouble Message Description
9210 NOT READY
The D9210B that supervises the affected access door does not have a door number
programmed into it. For troubleshooting information, refer to TTP7 D9210B NOT READY
Appears on Keypads When Enrolling Cards, Tokens, or Keyfobs on page 22.
ALARM SILENCED
This message is added to the scrolling alarm message when alarm sounders are silenced. This
message clears when the [ANNUNCIATOR RESET] key is pressed.
CALL FOR SERVICE
or
RETRIEVING PANEL
INFORMATION
The keypad is not receiving data from the control panel. For troubleshooting information, refer
to TTP29 Keypad Shows CALL FOR SERVICE (D1255) or RETRIEVING PANEL
INFORMATION (D1260) on page 67.
CHECK DEVICE
A point index is programmed with Display as Device set to Yes.
COMM FAIL ROUTE #
The control panel has made ten unsuccessful attempts to send a report to the central station
receiver.
EXTRA POINT 256
The D9210B point does not have a point assign to it. For troubleshooting information, refer to
TTP21 Extra Points on the System on page 60.
INVALID POINT
You are trying to bypass a point that is not in the same area as the scope of the keypad.
NO AUTHORITY
Either the function is not turned on, or the user’s passcode is not authorized to perform the
function.
SDI FAIL #
Devices on the SDI bus are missing:
• 1 to 8: keypads
• 17 to 19: printer modules
• 33 to 40: D9210B Door Access Module
• 80 and 88: D9133TTL-E or DX4020 Network Interface Module
SERVC 9210
A D9210B Door Access Module is programmed into the control panel, but the control panel
does not detect it. For troubleshooting information, refer to
TTP4 Keypad Shows SERVICE
9210 on page 18.
SERVC AC FAIL
The AC power to the system is interrupted. Check the plug-in transformer and circuit breaker.
Pressing [TROUBLE SILENCE] silences the trouble buzz. The display clears when AC power
returns.
SERVC BATT LOW
The system’s battery has fallen below 12.1 VDC, or is temporarily draining faster than the
system can charge it.
SERVC BATT MSING
The control panel cannot detect the battery at terminals 4 and 5.
SERVC GROUND FAULT
The control panel has detected a ground fault. For troubleshooting information, refer to TTP42
Ground Fault on Control Panel on page 95.
SERVC PANEL
SERVC PARAM
The control panel has a problem and might not be operating properly.
SERVC PH LINE #1 (or 2)
The telephone line is in a trouble condition. For troubleshooting information, refer to TTP40
SERVC PH LINE Appears on the Keypad on page 91.
SERVC PRINTER
The control panel does not detect a supervised printer. Check to ensure that the printer is on,
the paper is loaded correctly, and the printer is selected.
SERVC ZONEX #
There is a short on the zonex expansion technology. For troubleshooting information, refer to
TTP22 Keypad Shows SERVICE ZONEX on page 62.
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