D9412GV2/D7412GV2 | Troubleshooting Guide | 3.0 Troubleshooting
16 Bosch Security Systems, Inc. | 11/05 | F01U011024B
TTP3: Alarm Occurs When Exiting Access
Door
Initial Actions
Locate the D9210B Access Control Interface Module
for the affected access door. Use
Table 8 to identify the
D9210B by its DIP switch address.
Table 8: D9210B DIP Switch Addresses
Door Controller Address
Device 1 2 3
D9210B #1
ON ON ON
D9210B #2 OFF
ON ON
D9210B #3
ON
OFF
ON
D9210B #4 OFF OFF
ON
D9210B #5
ON ON
OFF
D9210B #6 OFF
ON
OFF
D9210B #7
ON
OFF OFF
D9210B #8 OFF OFF OFF
• Ensure that Terminals 9 and 10 on the D9210B are
connected to the door contact for the access door.
Refer to
Figure 8 on page 17.
• Ensure that the card reader’s tamper wire is not
connected to Terminal 8 on the D9210B. Only use
this terminal for the D9210B’s enclosure tamper.
Refer to
Figure 8 on page 17.
• If you program the door point as Point 1 through
8, ensure that you remove the end-of-line (EOL)
resistor from the on-board zone.
Procedure
Examine the affected access door for connected devices.
Is a Request-to-Exit (REX) device connected to the
access door?
Using RPS or the D5200 Programmer, scroll to
RADXAXS→Door Profile, and obtain the access
door’s programmed point information. Scroll to
RADXPNTS→Point Assignments for the point you
are troubleshooting. Determine which point index the
programmed point uses. View that point index. Use
Table 9 on page 17 to determine the point’s type and
point response.
Is the point programmed to respond as desired?
A 24-hour point creates an alarm condition
regardless of the area’s armed state. When not
using a REX, the point must be disarmed.
A B C
A B
Refer to
Table 9 on page 17 to fix the
programming problem.
Examine the keypad in the same area as the affected
access door.
Is the area armed?
A wiring problem exists with the addressable
point assigned to the affected access door.
Refer to Section
3.6 General Wiring
Troubleshooting on page 97.
Disarm the area, and open the affected access door.
Examine the D9210B’s wiring. Refer to Figure 8 on page
17.
Is the REX device wired for normally-open operation
AND connected to Terminals 12 and 13?
Refer to
Figure 8 on page 17 to fix the wiring
problem.
Using RPS or the D5200 Programmer, scroll to
RADXAXS→Door Profile, and obtain the following
information for the affected access door:
• D# Shunt Time
• D# Extend Time.
Do the settings for D# Shunt Time and D# Extend Time
meet the customer’s needs?
Adjust these settings as needed.
Remove the wires from the D9210B’s REX terminals
(Terminals 12 and 13). Short Terminals 12 and 13 together,
and then open the affected access door.
Does an alarm occur when the total of shunt time and
extend time expires?
Replace the D9210B.
Reconnect the REX device to the D9210B’s REX terminals
(Terminals 12 and 13). Short together the wires from the
REX device’s normally-open (NO) contact. Open the
affected access door.
Does an alarm occur when the combined shunt time and
extend time expires?
An open condition exists in the REX device’s wires.
Refer to
TTP47 Open Wiring on page 100.
Refer to the REX device manufacturer’s troubleshooting
procedures.
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