Bosch D9412GV2 - TTP33: Control Panel Does Not Communicate with Central Station by Telephone

D9412GV2/D7412GV2 | Troubleshooting Guide | 3.0 Troubleshooting
72 Bosch Security Systems, Inc. | 11/05 | F01U011024B
TTP33: Control Panel Does Not Communicate with Central Station by Telephone
Initial Actions
If your phone line uses a digital service line (DSL) connection, make sure that a DSL filter is installed on the line.
Procedure
Place a telephone butt set in the Monitor position, and connect the set to the TIP and RING posts on the control
panel. Refer to
on page 74. Figure 32
Refer to
Table 43 and call the central station using the control panel. Watch or listen for each indicator described
in
during the two-way communication sequence. Table 43
Table 43If you see or hear the indicator listed in the center column of , the step was completed
successfully.
If you do not hear or see the indicator listed in the center column, perform the corresponding
Table 43. corrective action or refer to the corresponding TTP in the right-hand column of
Table 43: Phone Communication Sequence between Control Panel and Central Station
Step executed by the equipment Indicator of a successful step Action or reference if the expected
indicator does not occur
1. Using RPS or your D5200
Programmer, select
GV2MAINÆPanel Wide
ParametersÆPhone and determine
which of the four phone location
numbers is the primary central station
phone number. If a backup phone
number is used, determine which
phone is the backup number.
1. The control panel receives an
event to send to the central
station.
Red PHONE LED located in the lower
left section of the control panel lights.
2. In GV2MAIN, select Panel Wide
ParametersÆRoutingÆPrimary
DeviceÆRoute 1.
3. Enter the phone location number for
the primary central station phone
number.
4. If a backup phone is used, go to
Backup Device and enter the phone
location number for the backup
central station phone number.
5. Send the program to the control
panel and repeat the test.
6. In GV2MAIN, select Panel Wide
ParametersÆEnhanced Routing.
Ensure that all parameters are set to
No.
2. The control panel goes “off hook.” Dial tone heard in butt set.
Refer to TTP34: Dial Tone Does Not
Occur after Red PHONE LED Lights on
page 74.
3. The control panel detects the dial
tone.
Dial tone stops after first or second
digit is dialed.
4. The control panel dials the number
programmed for the central station.
Dialing sound and ring sound is heard
on butt set.
Refer to
TTP35: Dial Tone Does Not
Stop after the First or Second Digit is
Dialed, or No Ring Sound Occurs after
the Dialing Completes on page 75.