D9412GV2/D7412GV2 | Troubleshooting Guide | 3.0 Troubleshooting
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Bosch Security Systems, Inc. | 11/05 | F01U011024B 91
TTP40: SERVC PH LINE Appears on the
Keypad
A
1. Obtain the user number and passcode from a user who
is not sending opening and closing reports.
Initial Actions
2.
Using RPS or your D5200 Programmer, select
RADXUSR1ÆPasscode Worksheet.
Refer to
TTP32 Silencing Alarms or Troubles, and Clearing
Keypad Memory
on page 70 to silence alarms or troubles,
and to clear keypad memory.
3.
Locate the user number and verify the passcode.
4. Record the Area Authority numbers (1 to 15) for Areas
1 through 8.
Procedure
Does the system have a D928 Dual Phone Line Switcher
installed?
5.
Using RPS or your D5200 Programmer, select
GV2MAINÆUser InterfaceÆAuthority LevelsÆ
Area O/C.
Measure the TIP and RING voltage:
6.
In Area O/C, check that each Authority Level number
recorded in Step 4 has a corresponding “E” for
enabled.
1.
Place the phone in an off-hook condition.
2. Set your digital multimeter to DC volts.
Is each Authority Level enabled?
3. Connect the red lead to TIP and the black lead to
RING. Refer to Figure 51 on page 92.
4. Record the measured voltage.
Enter “E” for each Authority Level the customer
intends the user to have.
Then measure the phone line current:
The output mode of the receiver does not allow showing the
reports by area. Inform the central station of the problem.
1.
Disconnect the phone wire connected to Terminal
4 on the RJ31X. Refer to
Figure 52 on page 92.
If the D6500 or D6600 Receiver is set in the 6500
2. Set your digital multimeter to read current (mA).
output mode, area information is not provided with
opening and closing reports. The SIA output mode
3. Connect the red lead to the disconnected phone
wire, and the black lead to Terminal 4 on the
RJ31X.
does provide area information with opening and closing
reports.
4.
Put the phone in an off-hook condition.
Table 49: Settings for Opening and Closing
(O/C) Reports
5. Record the measured current.
Refer to
Type of O/C Report
Parameters
By Area By Account
Area→Area ON
Y Y
Open/Close→Acct O/C
N Y
Open/Close→Area O/C
Y N
Open/Close→Restricted
N N
Figure 54 on page 93. Do your voltage and
current readings fall within the shaded area of
Figure 54?
Replace the control panel.
The voltage and current provided by the telephone line
does not meet the control panel’s specifications.
Contact the telephone company and have them adjust
the telephone line’s voltage and current.
Check the connection of the D928 Dual Phone Line
Switcher to the RJ31X and to the control panel. Refer to
Figure 52 and Figure 53 on page 92.
Is the D928 wired to the RJ31X and to the control panel
correctly?
Fix the wiring.
Using RPS or your D5200 Programmer, select
GV2MainÆPanel Wide ParametersÆPhone
ParametersÆTwo Phone Lines.
Is the Two Phone Lines parameter set to Yes?
A B
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