ES Range Product Manual
Version 2.9
© Copyright Brainboxes Limited 2013
Page 57 of 66
displayed. Check that the IP address is the correct
one. If you are on a private network the
default IP address is 192.168.127.254.
If you have a proxy server installed
check IP address of the device is on the
exceptions list.
Error page loads
when trying to load
web Configuration
page
When loading the web configuration
page, the Brainboxes web page
loads with an error.
Check that you have user or admin
access to the device that you are trying
to load. If the security settings are on
you will need your MAC address added
to the access list.
To clear the security settings you will
need to hard reset the device by holding
the reset button on the device for 10
seconds, until the device beeps twice.
You will then have access to all the web
configuration pages.
Problem Upgrading
Firmware
The upgrade process does not start
or continues to restart without
completing successfully
We recommend using a direct Ethernet
to PC connection when upgrading the
firmware of your ES device. Using this
private network means the upgrade will
run smoother and quicker because there
is no other traffic on the network.
Old hardware /
equipment
Users often have old hard or
equipment which they think may not
work with the ES products.
Brainboxes ES products use the
Brainboxes 16C950+ UART which can
meet the most stringent demands. It has
very tight timing characteristics
implemented in the hardware. It
supports between 60 baud and
1,000,000 baud (1Mb). Also supports
any custom baud rate as standard. It
has a 2 kilobyte FIFO on Rx and Tx.
Grounding Grounding the device for a return
path for induced common mode
noise and receiver current.
Brainboxes products have a Signal
Ground connection on each serial
port. Connect the Ground wire to this;
optionally add a 120Ω 1Watt resistor in
series at one end of the
Bus.
Should the problem still persist with your ES device please contact support@Brainboxes.com
with:
o Your Loopback test result
o IP address
o Static or DHCP setting
o COM Setting required (baud rate, data bits, parity, stop bits and handshaking)
o Firmware and Driver version.
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