303
Troubleshooting
Error code
Error message Description Remedy
5359 [Machine Error]
It is an internal error of the
maintenance unit (on the
color side), which is
associated with updating of
firmware.
Restart the printer and update the firmware again.
If the problem still persists, please contact your
dealer.
5361 [Machine Error]
When the solenoid is in
operation, there is a
mismatch between the main
board and the maintenance
unit (on the color side).
Restart the printer and update the firmware again.
If the problem still persists, please contact your
dealer.
5391 [Machine Error]
It is the internal error of the
maintenance unit (on the
color side).
Restart the printer and update the firmware again.
If the problem still persists, please contact your
dealer.
5401 [Machine Error]
It is the communication error
between the main board and
the maintenance unit (on the
white side).
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5402 [Machine Error]
It is the communication error
between the main board and
the maintenance unit (on the
white side).
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5403 [Machine Error]
It is the communication error
between the main board and
the maintenance unit (on the
white side).
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5404 [Machine Error]
It is the communication error
between the main board and
the maintenance unit (on the
white side).
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5405 [Machine Error]
It is the communication error
between the main board and
the maintenance unit (on the
white side).
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5406 [Machine Error]
It is the communication error
between the main board and
the maintenance unit (on the
white side).
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5407 [Machine Error]
It is the communication error
between the main board and
the maintenance unit (on the
white side).
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5411 [Machine Error]
It is the communication error
between the main board and
the maintenance unit (on the
white side).
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
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