Brother MFC-7320 Service Manual

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Confidential
CHAPTER 1 TROUBLESHOOTING
1. INTRODUCTION
Troubleshooting is the countermeasure procedures that the service personnel should follow if
an error or malfunction occurs with the machine. It is impossible to anticipate all of the
possible problems which may occur in future and determine the troubleshooting procedures,
so this chapter covers some sample problems. However, these samples will help the service
personnel pinpoint and repair other defective elements.
1.1 Precautions
Be sure to observe and follow all the precautions to prevent any secondary problems from
happening during troubleshooting.
(1) Always turn off the power and unplug the power cable before removing any covers or
PCBs, adjusting the machine and so on. If you need to take voltage measurements with
the power switched on, take the greatest of care not to receive an electric shock.
(2) When connecting or disconnecting cable connectors, make sure that you hold the
connector body and not the cables.
(3) Electronic devices are sensitive to static build up; make sure that you touch a metal
portion of the machine to discharge yourself before accessing the PCBs.
Handle PCBs with care when repairing them.
(4) Ensure all Warnings are followed.
(5) Verify again that the repaired portion works properly.
The fuser unit becomes extremely hot during operation. Wait until it has cooled down
sufficiently before replacing consumable items. DO NOT remove or damage the
caution label located on or around the fuser.

Brother MFC-7320 Specifications

General

Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	10 s
Print speed (black, normal quality, A4/US Letter)	18 ppm
Copier resize	25 - 400 %
PC free copying	Yes
Maximum copy resolution	600 x 600 DPI
Copy speed (black, normal quality, A4)	11 cpm
Faxing	Mono faxing
Fax memory	400 pages
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	100 sheets
Multi-Purpose tray input capacity	1 sheets
Auto document feeder (ADF) input capacity	35 sheets
Sound power level (standby)	32 dB
Sound pressure level (printing)	53 dB
Standard interfaces	USB 2.0
Dimensions (WxDxH)	428 x 396 x 304 mm
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	scan, n
Compatible operating systems	Windows Vista, XP (32 & 64 bit); Windows 2000, Mac OS X 10.2.4 en recenter Linux printer driver
Power consumption (standby)	75 W
Power consumption (PowerSave)	9 W
Power consumption (average operating)	320 W
Display	LCD
Market positioning	Home & office
Media weight (tray 1)	60 - 105 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Bundled software	ScanSoft Paperport 11 SE+OCR, Newsoft Presto!, PageManager7 (Mac)
Package weight	14.900 g
Grayscale levels	256
Input color depth	24 bit
Sustainability certificates	ENERGY STAR