Brother MFC-9440CN User Manual

108
C
Troubleshooting C
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you are having difficulty with your machine C
If you think there is a problem, check the chart below and follow the troubleshooting tips. You can
solve most problems by yourself.
If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com/
.
Troubleshooting and routine
maintenance
C
Printing or receiving faxes
Difficulties Suggestions
 Condensed print
 Horizontal streaks
 Top and bottom sentences are
cut off
 Missing lines
Usually this is caused by a poor telephone connection. If your copy looks good,
you probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Poor print quality See Improving the print quality on page 115.
Vertical black lines when receiving One of the corona wires for printing may be dirty. Clean the four corona wires.
(See Cleaning the corona wires on page 151.)
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call Brother Customer Service at 1-877-BROTHER
(1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada).
Received faxes appear as split or
blank pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(See Paper size on page 22.)
Turn on auto reduction. (See Printing a reduced incoming fax on page 44.)

Brother MFC-9440CN Specifications

General

Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (color, normal)	16 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Scan to	e-mail, file, image, OCR
Input color depth	48 bit
Copier resize	25 - 400 %
PC free copying	Yes
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4, 9, 16
Copy speed (black, normal quality, A4)	16 cpm
Faxing	Color faxing
Fax memory	400 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	300
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Internal memory	64 MB
Maximum internal memory	576 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	54.5 dB
Display	LCD
Market positioning	Business
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Font styles	66 Scaleable fonts, 12 Bitmap fonts, 13 Barcodes
Dimensions (WxDxH)	432 x 487 x 482 mm
Networking features	10/100 Base-TX
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows Vista/XP/Home/2003/2000 Mac OS X 10.2.4 or greater Linux
Standard interfaces	USB 2.0
Power consumption (standby)	95 W
Power consumption (PowerSave)	28 W
Power consumption (average operating)	495 W
Package weight	38600 g
Sustainability certificates	ENERGY STAR
Digital sender	No