Brother MFC-9840CDW User Manual

114
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail,
an answering machine, an alarm system or other custom feature on a single
telephone line with your machine, it may create a problem sending or receiving
faxes.
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate line with no custom features is recommended.
Menu access difficulties
Difficulties Suggestions
The machine beeps when you try to
access the Setup Receive and
Setup Send menus.
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive
setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when
the machine is in Fax mode.
Copy quality difficulties
Difficulties Suggestions
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or one of the corona wires for printing is dirty. (See Cleaning the
scanner on page 151 and Cleaning the corona wires on page 156.)
Printing difficulties
Difficulties Suggestions
No printout.  Check that the machine is plugged in and the power switch is turned on.
 Check that the toner cartridges and drum unit are installed properly. (See
Replacing the drum unit on page 174.)
 Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
 Check that the correct printer driver has been installed and chosen.
 Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 131.)
 Check that machine is online:
(For Windows Vista™)
Click the Start button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother MFC-9840CDW Printer. Make sure that Use
Printer Offline is unchecked.
(For Windows
®
XP and Windows Server
®
2003)
Click the Start button and select Printers and Faxes. Right-click Brother
MFC-9840CDW Printer. Make sure that Use Printer Offline is unchecked.
(For Windows
®
2000)
Click the Start button and select Settings and then Printers. Right-click
Brother MFC-9840CDW Printer. Make sure that Use Printer Offline is
unchecked.
Handling incoming calls (continued)
Difficulties Suggestions

Brother MFC-9840CDW Specifications

General

Print technology	Laser
Maximum resolution	600 x 2400 DPI
Economical printing	Yes
Time to first page (black, normal)	16 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Scan to	E-mail, FTP, OCR, USB
Scanner type	Flatbed scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
N-in-1 copy function (N=)	4, 9, 16, 25
Copy speed (black, normal quality, A4)	16 cpm
Faxing	Mono faxing
Fax memory	400 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	300
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Internal memory	128 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	54.5 dB
Custom media sizes	(69.9 - 216mm) - (116 - 406.4mm)
Dimensions (WxDxH)	530 x 539 x 520 mm
Networking features	10/100Base-TX
Wireless technology	IEEE 802.11b/g
All-in-one functions	Copy, Fax, Scan
Maximum internal memory	0.640 GB
Color all-in-one functions	copy, print, scan
Media weight (tray 1)	60 - 105g/m2
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Security algorithms	LEAP
Supported network protocols (IPv4)	TCP/IP (IPv4 & IPv6)
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Bundled software	ScanSoft PaperPort (Win) NewSoft Presto! PageManager (Mac)
Power consumption (PowerSave)	36 W
Power consumption (average operating)	515, 100 W
Package weight	45800 g
Digital sender	No
Maximum duty cycle	3000 pages per month
Market positioning	Business