Troubleshooting
53
B
• If paper is jammed under the print head,
unplug the machine from the power
source, and then move the print head to
reach the paper.
• If the print head is in the right corner as
shown in the illustration, you cannot move
the print head. Reconnect the power cord.
Hold down until the print head moves
to the centre. Then unplug the machine
from the power source and remove the
paper.
• If ink gets onto your skin, immediately
wash with soap and plenty of water.
i Gently close the scanner cover using
the finger holds on each side.
j Reconnect the power cord.
If there is a repeat paper jam, a small
scrap of paper may be stuck in the
machine. (See Additional paper jam clear
operations on page 53.)
Additional paper jam clear operationsB
a If you experience paper jams repeatedly
(3 times or more), the Touchscreen
displays a message asking if you want
to remove paper scraps from the
machine.
Press Yes to return to the Home screen.
b Press (Settings).
c Press Maintenance.
d Press a or b to display
Remove Paper Scraps.
e Press Remove Paper Scraps.
f Follow the instructions on the
Touchscreen to locate and remove the
jammed paper.
During the procedure, you must load the
Maintenance sheet (included with your
machine) in Landscape position in the
manual feed slot. (If you do not have the
Maintenance sheet, use one sheet of A4
or Letter size thicker paper, such as
glossy paper.)
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