Error Message Cause Action
You did not set the paper guides in the
tray to the indicators for the paper size
you are using.
guides at the indicators for your paper
size.
See Related Information: Load Paper.
3. After you have checked the paper size
and the paper orientation, follow the
LCD instructions.
If printing from your computer, make sure
the paper size you selected in the printer
driver matches the size of paper in the
tray.
See Related Information: Print Settings
(Windows
®
) or Print Options (Macintosh).
Paper Tray not
detected
Paper Tray #1 not
detected
Paper Tray #2 not
detected
The paper tray is not completely inserted. Slowly push the paper tray completely into
the machine.
Paper or a foreign object has prevented
the paper tray from being inserted
properly.
Pull the paper tray out of the machine,
and remove the jammed paper or foreign
object. If you cannot find or remove the
jammed paper, see Related Information:
Printer Jam or Paper Jam.
Repetitive No Paper
Fed
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
Repetitive Paper Jams
A foreign object, such as a paper clip or a
piece of ripped paper, is in the machine.
Remove any foreign objects and paper
scraps in the machine.
See Related Information: Remove Paper
Scraps.
Replace Ink
One or more of the ink cartridges have
reached the end of their lives. The
machine will stop all print operations.
While memory is available, monochrome
faxes will be stored in the memory. If the
sending machine has the ability to convert
it, the colour fax will be stored in the
memory as a monochrome fax.
Replace the ink cartridges.
See Related Information: Replace the Ink
Cartridges.
• You can still scan even if the ink is
low or needs to be replaced.
The maximum number of
devices are already
connected using Wi-Fi
Direct.
Two mobile devices are already
connected to the Wi-Fi Direct network
when the Brother machine is the Group
Owner (G/O).
After the current connection between your
Brother machine and another mobile
device has shut down, try to configure the
Wi-Fi Direct settings again. You can
confirm the connection status by printing
the Network Configuration Report.
See Related Information: Print the
Network Configuration Report.
Touchscreen Init.
Failed
The Touchscreen was pressed before the
power on initialisation was completed.
Make sure nothing is touching or resting
on the Touchscreen, especially when
plugging the machine in.
Debris may be stuck between the lower
part of the Touchscreen and its frame.
Insert a piece of stiff paper between the
lower part of the Touchscreen and its
frame and slide it back and forth to push
out the debris.
Tray Settings
Tray #1 Settings
Tray #2 Settings
This message is displayed when the
setting to confirm the paper type and size
is enabled.
To not display this confirmation message,
change the setting to Off.
See Related Information: Change the
Check Paper Size Setting.
Unable to Clean XX
Unable to Initialize
XX
The machine has a mechanical problem.
-OR-
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
610
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