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Brother MFC-J2330DW User Manual

Brother MFC-J2330DW
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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax
problems > Telephone Line Interference/VoIP
Telephone Line Interference/VoIP
If you are having problems sending or receiving a fax due to possible interference on the telephone line or if you
are using a VoIP system, we recommend changing the modem speed to minimise errors in fax operations.
>> MFC-J2330DW/MFC-J5330DW/MFC-J5335DW
>> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW
MFC-J2330DW/MFC-J5330DW/MFC-J5335DW
1. Press [Settings] > [All Settings] > [Initial Setup] > [Compatibility].
2. Press the option you want.
[Basic(for VoIP)] reduces the modem speed to 9,600 bps and turns off colour fax receiving and
ECM, except for colour fax-sending. Unless interference is a recurring problem on your telephone line,
you may prefer to use it only when needed.
To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting
to [Basic(for VoIP)].
[Normal] sets the modem speed at 14,400 bps.
3. Press
.
VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional
phone line.
MFC-J2730DW/MFC-J5730DW/MFC-J5930DW
1. Press
[Settings] > [All Settings] > [Initial Setup] > [Compatibility].
2. Press the option you want.
[Basic(for VoIP)] reduces the modem speed to 9,600 bps and turns off colour fax receiving and
ECM, except for colour fax-sending. Unless interference is a recurring problem on your telephone line,
you may prefer to use it only when needed.
To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting
to [Basic(for VoIP)].
[Normal] sets the modem speed at 14,400 bps.
[High] sets the modem speed at 33,600 bps.
3. Press .
VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional
phone line.
Related Information
Telephone and Fax problems
Voice Over Internet Protocol (VoIP/Telephone Line Interference)
Error and Maintenance Messages
656

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Brother MFC-J2330DW Specifications

General IconGeneral
Print TechnologyInkjet
FunctionsPrint, Copy, Scan, Fax
ConnectivityUSB, Ethernet, Wi-Fi, Wi-Fi Direct
Scan Resolution1200 x 2400 dpi
Fax Speed33.6 kbps
Max Print Resolution4800 x 1200 dpi
Print Speed (Black)22 ppm
Print Speed (Color)20 ppm
Duplex PrintingAutomatic
Display2.7" Touchscreen
ADF Capacity50 sheets
Supported Paper SizesA3, A4
Operating System SupportWindows, macOS, Linux
Scanner TypeFlatbed, ADF
Mobile PrintingBrother iPrint&Scan, AirPrint, Google Cloud Print
Ink CartridgesBlack, Cyan, Magenta, Yellow
Paper Input Capacity250 sheets

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