Brother MFC-L8850CDW User Manual

Troubleshooting
131
B
Drum Stop It is time to replace the drum
unit.
Replace the drum unit, (see Replacing the
drum unit on page 89).
FaxAbility On
(For New Zealand)
The machine is set to
Faxability mode. You can not
change the Recieve Mode from
Manual to another mode.
Set FaxAbility to Off (see FaxAbility
on page 55).
Jam 2-sided The paper is jammed
underneath the paper tray or
the fuser unit.
See Paper is jammed underneath the paper
tray on page 147.
Jam Inside The paper is jammed inside the
machine.
See Paper is jammed inside the machine
on page 144.
Jam MP Tray The paper is jammed in the
multi-purpose tray of the
machine.
See Paper is jammed in the multi-purpose tray
on page 140.
Jam Rear The paper is jammed in the
back of the machine.
See Paper is jammed at the back of the
machine on page 142.
Jam Tray1
Jam Tray2
The paper is jammed in the
paper tray of the machine.
See Paper is jammed in the Paper Tray 1 or
Tray 2 on page 141.
Limit Exceeded The number of pages you are
allowed to print has been
exceeded. The print job will be
cancelled.
Contact your administrator to check your
Secure Function Lock Settings.
Log Access Error The machine could not access
the print log file in the server.
Contact your administrator to check the Store
Print Log to Network settings.
For more information, see Software and
Network User's Guide.
No Belt Unit The belt unit is not installed
correctly.
Reinstall the belt unit, (see the steps in
Replacing the belt unit on page 95).
No Drum Unit The drum unit is not installed
correctly.
Reinstall the drum unit, (see the steps
in Replacing the drum unit on page 89.)
No HUB Support A USB hub device is
connected to the USB direct
interface.
Disconnect the USB hub device from the USB
direct interface.
No Paper The machine is out of paper in
the paper tray, or paper is not
correctly loaded in the paper
tray.
Do one of the following:
 Refill paper in the paper tray. Make sure the
paper guides are set to the correct size.

Remove the paper and load it again. Make
sure the paper guides are set to the correct
size.
 If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller.
(See Cleaning the paper pick-up rollers
on page 123)
Error Message Cause Action

Brother MFC-L8850CDW Specifications

General

Type	all in one
Color	white
Tray Capacity	300
Automatic Document Feeder Capacity	50 sheets
Paper Size	8.5"x14"
Paper Handling	up to 300 sheets
Color Print Speed	32 pages per minute
Mono Print Speed	32 pages per minute
Print Resolution Color	up to 2400 x 600
Maximum Number of Pages Per Month	unknown
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Copier Resolution Mono	up to 600 x 600
Copier Resolution Color	up to 600 x 600
Cartridges	tn331bk, tn331c, tn331m, tn331y
Number Of Cartridges	4
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	usb, google cloud print
OS Compatibility	windows, mac os, linux
Mobile Devices Connection	yes

Weight and Dimensions

Height	19.3 inches
Width	20.7 inches
Net Weight	67.4 pounds