46
Maintenance, troubleshooting
Type 3280, 3285
Problem Possible cause Remedial action
LED is not lit No power supply Check the electrical connections
LED flashes
sporadically
white
The power supply collapses periodically -
device software reboots each time
Select power supply with adequate power
Check cable for possible lose connections
LED flashes red
/ LED illuminates
red
The residual ripple of the supply voltage is too
high
Use power supply with a smooth output
voltage at the required power
After eliminating the fault, restart the device
for normal operating
(isolate from power supply)
Temperature too high Observe max. ambient temperature /
medium temperature; if required reduce duty
cycle (see derating curve)
When activating standard:
After eliminating the fault to cancel the red
flashing LED, restart the device (isolate from
power supply)
When activating position controller and
process controller:
If the device temperature drops below the
set limit after cooling, the fault is automati-
cally deleted by the device
Standard signal is < 4 mA; cable break Check cable for possible lose connections
Fault with position measuring system Check cables in the device for possible
loose connections
Communications failure büS/CANopen Check cables for possible loose
connections
No flow rate
available
The set-point value is below the limit for the
zero point shut-off
Increase set-point value
Valve opens even
though it should
close
Operating direction of the set-point value has
been set incorrectly
Change direction of the set-point
Motor is making
an unusual
droning noise
Gearbox or motor blocked Return device to the manufacturer to have
the fault repaired
Valve is not
opening / closing
correctly
Low power function activated; motor torque
for medium pressure too low
Deactivate low power function
Valve is not
sealed
Dirt between seal and valve seat Install dirt filter and return device to the
manufacturer for cleaning