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In case of a fault
If the car needs to be towed
If the towing is required for your vehicle, it’s recommended to contact a BYD Auto
Authorized Service Station or a professional towing service or ask your enrolled roadside
rescue organization for help.
Warning
● Do not tow your vehicle by other vehicle with the use of only ropes or steel chains.
Recommended vehicle towing method:
■ Flat-bed device
● If the vehicle needs to be towed due to malfunction, the use of a flat-bed truck is
the best method, as the towing of vehicle with front or rear wheels on the ground
will probably damage some high-voltage parts.
The installation location of vehicle towing
hook is shown in the diagram.
Tip
● It is not recommended to tow the car with the towing hook; it is best to contact the
professional traction service department or your roadside assistance service
organization.
● Only use the towing hook attached on the car; otherwise the car may be damaged.
Do not tow the car from the rear with four wheels on the ground; otherwise the car
may be damaged.
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