imageCLASS MF230 Series Service Guide for ASF
imageCLASS MF230 Series Service Guide for ASF September 2016
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C. List of Tables
Table 1 — Configuration .............................................................................................................. 2
Table 2 — eCarePAKs ................................................................................................................ 3
Table 3 — Maximum Monthly Print Volume ................................................................................ 3
Table 4 — Power and Plug Requirements .................................................................................. 7
Table 5 — imageCLASS MF236n Installation Space Requirements .......................................... 8
Table 6 — imageCLASS MF232w Installation Space Requirements ......................................... 9
Table 7 — Oil ............................................................................................................................. 12
Table 8 — Main Unit Consumables List .................................................................................... 13
Table 9 — Warranty Service Claim Guidelines ......................................................................... 24
Table 10 — imageCLASS MF236n/MF232w Main Unit, Copy, and Print Specifications .......... 36
Table 11 — Scanner Specifications .......................................................................................... 38
Table 12 — Paper Handling Specifications ............................................................................... 38
Table 13 — Connectivity and Software Specifications .............................................................. 39
Table 14 — Wireless Network Specifications (imageCLASS MF232w only) ............................ 39
Table 15 — Fax Specifications (imageCLASS MF236n only) ................................................... 40
D. List of Figures
Figure 1 — Canon USA’s Consumer Web Site ......................................................................... 16
Figure 2 — Authorized Service Facility Login ........................................................................... 20
Figure 3 — Authorized Service Facility Support Center ............................................................ 21
Figure 4 — Call Escalation Procedure Flow Chart .................................................................... 22
Figure 5 — ECP Log In ............................................................................................................. 25
Figure 6 — ECP Access Link .................................................................................................... 26
Figure 7 — ECP Home Page – ASF Tab .................................................................................. 26
Figure 8 — ECP ASF Tab – Technician List ............................................................................. 27
Figure 9 — ECP ASF Tab - Add Technician Information .......................................................... 27
Figure 10 — ECP Home Page – Claims Tab ............................................................................ 28
Figure 11 — ECP - Open New Claim Screen ........................................................................... 29
Figure 12 — ECP – Submit Parts Compensation ..................................................................... 30
Figure 13 — CNA Log In ........................................................................................................... 32
Figure 14 — ISG Central – CNA Tab ........................................................................................ 33
Figure 15 — CNA – Order and Invoice Inquiry.......................................................................... 35