Maintenance and Consumables
Maintenance Cartridge 509
Maintenance Cartridge ........................................................................................................................................... 509
Replacing the Maintenance Cartridge ..................................................................................................................... 509
Checking the Remaining Maintenance Cartridge Capacity ...................................................................................... 512
When to Replace the Maintenance Cartridge ......................................................................................................... 513
Cleaning the Printer 514
Cleaning the Printer Exterior ................................................................................................................................... 514
Cleaning Inside the Top Cover ................................................................................................................................ 514
Other Maintenance 518
Preparing to Transfer the Printer ............................................................................................................................. 518
Reinstalling the Printer ............................................................................................................................................ 521
Updating the Firmware ........................................................................................................................................... 524
Troubleshooting
Troubleshooting 525
Frequently Asked Questions 526
Frequently Asked Questions ................................................................................................................................... 526
Problems Regarding Paper 527
Clearing Jammed Roll Paper .................................................................................................................................. 527
Clearing a Jammed Sheet ...................................................................................................................................... 530
Clearing Jammed Paper (Paper Feed Slot) ............................................................................................................. 532
Roll paper cannot be inserted into the Paper Feed Slot .......................................................................................... 534
Cannot load sheets ................................................................................................................................................ 534
Paper is not cut neatly ............................................................................................................................................ 534
Paper is not cut ...................................................................................................................................................... 534
Depression on the leading edge is left .................................................................................................................... 535
The size of clear film cannot be detected ............................................................................................................... 535
Roll Paper is Continuously Ejected ......................................................................................................................... 535
Printing does not start 536
The Data lamp on the Control Panel does not light up ............................................................................................ 536
The printer does not respond even if print jobs are sent ......................................................................................... 536
Ink Filling.. is displayed ........................................................................................................................................... 536
The display screen indicates Agitating .................................................................................................................... 536
The printer stops during a print job 537
An error message is shown on the Display Screen ................................................................................................. 537
The printer ejects blank, unprinted paper ............................................................................................................... 537
Problems with the printing quality 538
Printing is faint ........................................................................................................................................................ 538
Paper rubs against the Printhead ........................................................................................................................... 539
The edges of the paper are dirty ............................................................................................................................. 539
The surface of the paper is dirty ............................................................................................................................. 540
The back side of the paper is dirty .......................................................................................................................... 540
Printed colors are inaccurate .................................................................................................................................. 540
Banding in different colors occurs .......................................................................................................................... 541
Colors in printed images are uneven ....................................................................................................................... 541
Image edges are blurred or white banding occurs .................................................................................................. 542
The contrast becomes uneven during printing ........................................................................................................ 542
The length of printed images is inaccurate in the feeding direction .......................................................................... 543
Images are printed crooked .................................................................................................................................... 543
Documents are printed in monochrome ................................................................................................................. 543
Line thickness is not uniform .................................................................................................................................. 543
Lines are misaligned ............................................................................................................................................... 543
Cannot print over a network 545
Cannot connect the printer to the network ............................................................................................................. 545
Cannot print over a TCP/IP network ....................................................................................................................... 545
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