Canon MF269dw - Faxing;Telephone Problems

Faxing/Telephone Problems
2KUS-08L
See Common Problems(P. 467) also.
Sending Problems(P. 475)
Receiving Problems(P. 476)
Sending Problems
A fax cannot be sent.
● Is an e
xternal phone line busy? Wait until the line becomes free.
● Has an error occurred? Print and check a Communication Management Report.
Communication Management Report (Touch Panel Model)(P. 456)
● Is a telephone line set corr
ectly?
Connecting the Telephone Line(P. 74)
● When sending the fax o
verseas, insert pauses in the fax number.
Basic Operations for Sending Faxes(P. 195)
A fax cannot be sent with a destination in the history specied.
● Did you turn OFF the machine? If so, the stor
ed history was deleted.
● Did you set <Restrict New Destinations> to <On>? If so, the history before you set was deleted.
● Did you set <Restrict Resending from Log> to <On>? If so, the destinations in the history cannot be specied.
A fax cannot be sent on an optical ber line.
● The machine is compliant with use on analog lines. When using an optical ber line or IP phone line, the
machine may not work corr
ectly depending on the connection environment or connected devices. In such a
case, contact the provider of the optical ber line or IP phone.
The results of a sent fax are not satisfactory.
● Clean the platen glass or feeder. If cleaning does not impr
ove the results, the recipient's fax machine may be
a cause.
Cleaning the Platen Glass(P. 435)
Cleaning the Feeder(P. 436)
Troubleshooting
475