Canon UC800 - Troubleshooting Common Issues

Additional
Information
E3
Troubleshooting
Refer to this checklist first if you have any problems
with your camera. Possible explanations are given
below each problem on the list — turn to the page
numbers in brackets for more information.
Make sure that the camera is properly connected if
you are using it with a TV or VCR. Consult your
dealer or service outlet if problems persist.
H Nothing happens when I press the
buttons.
• You haven’t turned the camera on (p. 6, 13).
• You haven’t loaded a cassette, or it is set for
erasure prevention (p. 11).
• The tape has reached the end.
• The battery pack is exhausted, or not properly
attached (p. 9, 10).
• You need to select a different recording program
to use that function (p. 24).
El The camera turned itself off.
• You left it in record pause mode for more than
about five minutes (p. 6).
• The battery pack is exhausted (p. 9, 10).
El The camera won’t focus.
• The camera is on manual focus, (p. 27)
♦ The viewfinder lens needs adjusting (p. 12).
• The lens is dirty (p. 46).
♦ Some subjects are not suitable for autofocus.
Subjects with horizontal
stripes
Subjects behind glass
Subjects which reflect
too much light (such
as shiny car exteriors)
Several subjects in the
viewfinder at different
distances
Subjects without much
contrast (such as a white
wall)
Rapidly moving subjects
El The start/stop button doesn’t work.
• The program selector is not set to a recording
program, (p. 24)
• The STANDBY cover is closed (p. 6).
• You haven’t loaded a cassette, or it is set for Slanted subjects Dark subjects
erasure prevention (p. 11).
• The tape has reached the end.
El There’s no picture in the viewfinder.
• The program selector is not set to a recording
program, (p. 24) Night scenes
• The STANDBY cover is closed (p. 6).
In these situations, you will often get better results
using manual focus (see p. 27). Focus on
something which is about the same distance away,
lock the focus, and then point the camera at your
original, hard-to-focus subject.