Canon XA30 User Manual

Troubleshooting
160
Troubleshooting
If you have a problem with your camcorder, refer to this section. Sometimes what you think is a
malfunction of the camcorder may have the simplest of solutions - please read the “CHECK THIS
FIRST” box before going on to the more detailed problems and solutions. Consult your dealer or a
Canon Service Center if the problem persists.
CHECK THIS FIRST
Power source
The camcorder will not turn on or it turns off by itself.
- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Cannot charge the battery pack.
- Make sure the camcorder is off so charging can start.
- The temperature of the battery pack is outside its operating range (approximately 0 – 40 °C
(32 – 104 °F)). Remove the battery pack, warm it or let it cool down, as necessary, and try
charging it again.
- Charge the battery pack in temperatures between approximately 0 °C and 40 °C (32 °F and
104 °F).
- The battery pack is faulty. Replace the battery pack.
- The camcorder cannot communicate with the battery pack attached. Battery packs not
recommended by Canon for use with this camcorder cannot be charged using this camcorder.
- If you are using a battery pack recommended by Canon for use with this camcorder, there may
be a problem with the camcorder or battery pack. Consult a Canon Service Center.
A noise can be heard from the compact power adapter.
- A faint sound can be heard while the compact power adapter is connected to a power outlet.
This is not a malfunction.
The battery pack is exhausted extremely quickly even at normal temperatures.
- The battery may have reached the end of its battery life. Buy a new battery pack.
Power supply
• Is the battery charged? Is the compact power adapter correctly connected to the camcorder?
(A 21)
Recording
• Did you turn the camcorder on and correctly set it to mode? (A 41) Is a memory card
correctly inserted into the camcorder? (A 38)
Playback
• Did you turn the camcorder on and correctly set it to mode? (A 103, 115) Is a memory
card correctly inserted into the camcorder? (A 38) Does it contain any recordings?
Other
• Does the camcorder make a rattling sound? The internal lens fixture can move when the
camcorder is turned off or in mode. This is not a malfunction.

Canon XA30 Specifications

General

DC-in jack	Yes
PictBridge	No
Headphone connectivity	3.5 mm
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Mini HDMI ports quantity	1
Component video (YPbPr/YCbCr) out	-
Video formats supported	AVCHD, H.264, MP4, MPEG4
Maximum video resolution	- pixels
Analog signal format system	NTSC
Audio formats supported	LC-AAC, LPCM
Sensor type	CMOS
Total megapixels	3.09 MP
Optical sensor size	1/2.84 \
Filter size	58 mm
Digital zoom	400 x
Optical zoom	20 x
Focal length range	3.67 - 73.4 mm
Image stabilizer type	Hybrid Image Stabilization (HIS)
Focal length (35mm film equivalent)	26.8 - 576 mm
Focus adjustment	Manual
Closest focusing distance	0.02 m
Camera shutter speed	1/2000 s
Camcorder type	Handheld camcorder
Minimum illumination	0.1 lx
Viewfinder type	Electronic
Viewfinder screen size	0.24 \
Display diagonal	3.5 \
Memory slots	2
Camcorder media type	Memory card
Compatible memory cards	SD, SDHC, SDXC
Internal storage capacity	- GB
Shoe mounting point type	Cold shoe
Operating temperature (T-T)	-5 - 45 °C
Operating relative humidity (H-H)	0 - 60 %
Product color	Black
Battery voltage	7.4 V
Battery capacity	- mAh
Battery life (max)	- h

Weight and Dimensions

Depth	182 mm
Width	109 mm
Height	84 mm
Weight	765 g