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12. Troubleshooting
Fault Phenomenon Possible Causes Solutions
The battery switch cannot be
pressed down because it is
turned off by bounce-
immediately after it is turned on.
1. There may be silt inside the switch;
2. The battery management software is unmatched and the
battery is turned off for self-protection;
1. Wash the switch gently with clear water until it can
be pressed smoothly;
2. Refresh the correct battery management software.
After the battery is turned on, the
motorcycle is not powered on.
1. The power switch is not turned on;
2. The remote control of steering lock is out of its control
range;
3. The remote control panel is damaged;
4. The steering lock controller is damaged;
5. 72V fuse is burned out;
6. The steering lock is faulty.
1. Turn on the battery power switch again;
2. Replace the steering lock controller;
3. Replace 5A fuse on 72V output circuit;
4. Check whether the steering lock connector is loose or
reversed, and replace the steering lock.
Turn on the battery switch, rotate
the throttle grip, but the motor is
not started (no fault code is
shown on the meter)
1. It is not started according to correct startup procedure;
2. The motorcycle is in braking state;
3. The right throttle grip is faulty or damaged.
1. Restart according to correct startup procedure;
2. If the brake indicator is steady on, the brake switch
and brake lever may press the brake switch contact, and
it is necessary to screw outward the brake switch
properly until the brake indicator lights off;
3. Rotate the grip in the opposite direction to zero and
check whether it is normal to restore the throttle pedal;
replace the right throttle grip if there is no res
stepping the throttle pedal.
The travel distance is
insufficient.
1. The battery is not fully charged;
2. The tire pressure is insufficient;
3. The motorcycle is braked and started frequently;
4. The motorcycle is overloaded;
5. The battery is attenuated normally;
6. The ambient temperature is too low and the battery
discharge capacity decreases.
1. Check whether the charger is properly used or
damaged;
2. Check whether the tire pressure is appropriate for the
road conditions on the day;
3. Develop good riding habits;
4. Items 5 and 6 are normal phenomena; battery
attenuation is caused by insufficient driving; you can
buy a new battery from the CAOFEN distributor.
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